Business Analyst GSC’s

1 month ago

Bengaluru, India HSBC Full time
Some careers have more impact than others.If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of

Business AnalystPrincipal responsibilitiesThe Opportunity:As a Business Analyst employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and / or resolvedrings structure and order to undefined problems and/or large-scale problems, making them easier to address and solveUses systemic thinking and creativity in devising solution optionsEvaluates relative costs, benefits and obstacles of potential solutions before implementingArticulates or translates complex information in clear, meaningful and structured way to suit audienceUnderstands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategyAnticipates issues and risks and acts to mitigate these quicklyHandles any unforeseen roadblocks swiftly and effectivelyThinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues earlyBuilds effective working relationships with analysis and design teams in our delivery partners and works well with external partnersOften acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope.Requirements

Qualification :6+ Years of experience in Business analysis, requirements gathering and design techniquesChange management and implementation management techniques and approaches

Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projectsExposure to business case development and a sound understanding of how design enablers underpin business benefitsStrong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).Effective communication, inter-personal and negotiating skillsExcellent decision making and problem-solving abilitySound judgmental skills to identify and resolve problemsExperience of managing resources using appropriate communication, delegation and planning skillsAbility to motivate and lead people, employing appropriate management stylesProven ability to work across regions whilst maintaining a global perspectiveProven ability to work with senior stakeholders and business sponsorsCapabilitiesAgile expertiseBusiness Analysis & DesignBusiness Case and Benefits RealisationDelivery at PaceManaging Change and ImplementationProcess Re-engineeringProblem Solving and Critical ThinkingEngaging with Customers, Stakeholders and ColleaguesWorking in a Dynamic EnvironmentWorking ResponsiblyQualifications and AccreditationsCertified Business Analysis Professional (CBAP) – OptionalLean Six Sigma Black Belt - OptionalYou’ll achieve more at HSBCHSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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