Business Analyst GSC’s

3 weeks ago

Bengaluru, India HSBC Full time

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst GSC’s.

In this role, you will:

The Opportunity:

Global Transformation Business Analysts are at the center of how Global Transformation shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst’s Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (, communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption, and feedback.

What you’ll do:

Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved. Brings structure and order to undefined problems and/or large scale problems, making them easier to address and solve. Uses systemic thinking and creativity in devising solution options. Evaluates relative costs, benefits and obstacles of potential solutions before implementing. Articulates or translates complex information in clear, meaningful and structured way to suit audience Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward. Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy. Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early. Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope. Requirements

To be successful in this role, you should meet the following requirements: 

Relevant experience in business analysis role on complex projects across countries or regions Overall financial services industry knowledge with specific functional expertise Experience in business analysis, solution design, change & implementation or consulting activities Analytical and problem solving skills Ability to work independently and proactively Experience with running meetings over video or teleconference Knowledge of MS Office and business analysis tools Experience in change adaption processes, plan and implement change intervention to enable smooth transition and Embed changes and transitioned to Business as usual, from requirements gathering, communications till training final user. Experience with transformation changes Design & Initiation (D&I) are an advantage Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects Effective communication, inter-personal and negotiating skills Proven ability to work across regions and senior stakeholders and business sponsors

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