Client Servicing Manager

2 weeks ago

Noida, India Mad Influence Full time

Job Title: Client Servicing Manager (Influencer Marketing)

Location: Noida, India (On-site)

About Us:

Step into the vibrant world of
Mad Influence

—a leading 360-degree influencer marketing agency headquartered in Noida. We're on a mission to spark culturally relevant, high-impact campaigns that resonate globally. With over 10,000 successful campaigns and collaborations with top-tier brands and content creators across India and beyond, Mad Influence is a rapidly growing influencer marketing agency, connecting leading brands with top digital creators to drive impactful storytelling and high-performing campaigns.

We are looking for an experienced and enthusiastic
Client Servicing Manager

to lead client relationships and drive business growth. This role is ideal for someone who understands influencer marketing deeply, can manage end-to-end campaigns, and has the ability to pitch and onboard new brands while also cross-selling our offerings to existing clients.

Key Responsibilities:

Client & Campaign Management

  • Serve as the main point of contact for client accounts.
  • Develop influencer marketing strategies tailored to each brand's objectives.
  • Manage the end-to-end execution of influencer campaigns – including influencer sourcing, briefing, content reviews, timelines, and reporting.
  • Ensure deliverables meet brand guidelines, timelines, and campaign KPIs.
  • Monitor campaign success through detailed performance analytics and optimize accordingly.

Brand Onboarding & Business Development

  • Actively pitch the agency's services and campaign ideas to potential brand partners.
  • Help in onboarding new clients by understanding their goals and aligning them with the right influencer strategies.
  • Identify cross-selling and upselling opportunities within existing accounts.
  • Collaborate with internal teams (sales, creative, strategy) to deliver high-impact proposals.

Market & Influencer Insights

  • Stay updated with the latest influencer marketing trends, platform updates (Instagram, YouTube, etc.), and creator opportunities.
  • Maintain relationships with a network of influencers and platforms to quickly source relevant talent.

Requirements:

  • Bachelor's degree in Marketing, Communications, Business, or related field.
  • 2–5 years of experience in influencer marketing, digital marketing, or account/client management.
  • Strong client-facing skills with the ability to build trust and long-term relationships.
  • Confident in pitching ideas, storytelling, and handling objections.
  • Familiarity with influencer platforms/tools
  • Excellent communication, organizational, and multitasking abilities.
  • A proactive and entrepreneurial mindset.

What We Offer:

  • Competitive salary
  • A collaborative and fast-paced work environment.
  • Opportunities to work with top brands and influencers.
  • Room for growth and leadership in a rapidly expanding team.

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