ServiceNow CMDB Integration Specialist
3 weeks ago
Position Type: Full Time – 40hrs/week
Contract Duration: Long term
Work Hours: IST (some overlapping with EST hours)
Work Schedule: 8 hours/day (Mon-Fri)
Location: 100% remote
ServiceNow CMDB Integration Specialist:
• Design integration solutions that align with business needs and best practices.
• Develop custom integrations using ServiceNow Integration Hub, MID Server, APIs, and other relevant tools.
• Configure and customize ServiceNow Service Graph connectors, workflows, scripts, and connectors to facilitate data exchange.
• Perform system configurations, mappings, and transformations to enable data synchronization.
• Conduct thorough testing to validate integration functionality and troubleshoot issues.
• Apply patches, updates, and enhancements to integration components as needed.
• Provide technical support to end-users and assist with troubleshooting integration-related issues.
• Collaborate with IT teams, business stakeholders, and external vendors to ensure successful integration delivery.
• Communicate effectively with project managers, developers, and other team members to coordinate integration activities.
REQUIREMENTS:
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a ServiceNow developer or integration specialist.
• In-depth knowledge of ServiceNow platform capabilities, including Integration Hub, REST/SOAP APIs, and MID Server.
• Proficiency in JavaScript, XML, JSON, and other scripting languages.
• Experience with integration technologies such as JDBC, Web Services, ETL tools, and message queues.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication and interpersonal skills.
• ServiceNow certifications (e.g., Certified Implementation Specialist) are a plus.
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