Marketing Data

4 weeks ago

mumbai, India JPMorgan Chase & Co. Full time

Job Summary:

Marketing Data and Analytics or MD&A team in Chase utilizes cutting-edge analytics in combination with cross-LOB insights to empower the bank’s marketing community to make smarter decisions that balance business outcomes with customer needs.

The mission of Process Improvement and Quality team, which is a part of Marketing Data and Analytics organization, is to ensure effective risk and controls management, process enhancement for efficiency and sustainability, and establishing guardrails for minimizing risk of errors. 

As a part of Process Improvement and Quality team, the Suppressions Management team will contribute as the trusted advisors for process of audience management and eligibility criteria for communications to be compliant with applicable laws, regulations, strong controls, and privacy standards. 

Job responsibilities

Review suppression rules with team and partners for use cases and eligibility criteria of audience using Sapiens, Athena and similar cloud-based tools against requirements and suppression guidelines. Responsible for delivering insights through data analysis and reporting that will drive business rules for audience eligibility and targeting process, using advanced Tableau and Alteryx capabilities. Have clear understanding of the control standards, regulatory and legal requirements for the function and incorporate these in testing the Sapiens rules and reports. Partner closely with development, product, and strategy teams for resolution of any exceptions to controls standards, identify data discrepancy or issues through root cause analysis, impact analysis and contribute to resolution and mitigation of issues as well as risk. Identify correlations and trends in data and communicate impacts that could drive automation and standardization across the org. Identify and implement ideas for global process improvements to increase process efficiency.

Required Qualification, Capabilities and Skills

Bachelor’s Degree or above. Minimum 3+ years of demonstrated leadership experience in leading a team of developers, code reviewers and testers. j 3 years of demonstrated experience in rules management – Sapiens, AB Initio BRE, IBM ODM, or similar platform. Must have minimum 2 years of experience in Alteryx, Power BI and Tableau. Advanced experience with SQL is a must. Experience required in relational databases such as Oracle, Teradata, Snowflake.  Experience with other programming languages (., VB, VBA, Python, SAS, Java, Unix shell scripting).  Ability to deep-dive and investigate issues to reach a successful resolution to applicable parties. Detail oriented and expert in tracking multiple test cases simultaneously. Ability to encompass and analyze large sets of data. Excellent communication skills with the ability to share and present ideas to business partners. Ability to listen/observe/acknowledge/lead by example and provide recommendations to team.

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