Customer Success Analyst

1 month ago


india Language Recruiters Full time
Job Description

Customer Success Analyst (Dutch-Speaking) 

Are you ready to shape the future of the energy sector? Thrive in a fast-paced, dynamic environment? Your journey starts here 

Come aboard a  innovative team leading the charge in energy transformation. Our client is redefining EV fleet and battery storage solutions, empowering businesses to embrace sustainability. Dive into a purpose-driven company committed to driving towards a net-zero future. 

The Role: As a Customer Success Analyst fluent in Dutch, you'll play a pivotal role in ensuring the seamless operation of EV charging infrastructure. Your responsibilities will include: 

  • Vigilantly monitoring EV charging systems to uphold peak performance. 

  • Delivering top-tier technical support via calls, guiding depot personnel through remote troubleshooting. 

  • Conducting remote diagnostics and leveraging problem-solving skills to swiftly address issues. 

  • Collaborating with third-line support teams to tackle complex challenges. 

  • Coordinating reactive maintenance with service partners, overseeing on-site activities. 

  • Maintaining meticulous ticket management for accurate documentation. 

Skills & Experience: We're seeking candidates with the following qualifications: 

  • Fluency in Dutch (a must) 

  • A tertiary degree in a relevant field. 

  • Previous experience in technical support, preferably within engineering. 

  • A passion for technology and a knack for quick learning. 

  • Stellar communication, customer service, and interpersonal skills. 

  • Resourcefulness, creativity, and problem-solving prowess. 

  • Impeccable attention to detail and a drive for excellence. 

  • Familiarity with ticketing software like Zendesk, and monitoring platforms such as Grafana or Zabbix. 

Location: Immerse yourself in vibrant Cape Town, experiencing the best of both worlds with our hybrid work setup. 

Ready to Make an Impact? If you're prepared to join a company dedicated to making a difference, we want you on our team Apply now and be part of our mission to accelerate renewable energy adoption, steering towards a greener, more sustainable future. 

 


Requirements
Dutch
  • Quality Analyst

    7 days ago


    India Flexi Analyst Full time

    Company Description Flexi Analyst is a dynamic and innovative company focused on delivering high-quality business, data, and content analysis solutions. Our leadership team brings extensive experience from top companies such as Accenture, Amazon, Flipkart, Apple, and Inmobi. We are building the world's largest community of Analysts and prioritize adding...

  • Quality Analyst

    6 days ago


    india Flexi Analyst Full time

    Company Description Flexi Analyst is a dynamic and innovative company focused on delivering high-quality business, data, and content analysis solutions. Our leadership team brings extensive experience from top companies such as Accenture, Amazon, Flipkart, Apple, and Inmobi. We are building the world's largest community of Analysts and prioritize adding...

  • Reserach Analyst

    4 weeks ago


    India Flexi Analyst Full time

    Company Description Flexi Analyst is a dynamic and innovative company that specializes in business-quality-data and content analysis. Our leadership team consists of professionals from top companies like Accenture, Amazon, Flipkart, Apple, and Inmobi. We are dedicated to building the world's largest community of analysts and are committed to adding value to...

  • Reserach Analyst

    4 weeks ago


    india Flexi Analyst Full time

    Company Description Flexi Analyst is a dynamic and innovative company that specializes in business-quality-data and content analysis. Our leadership team consists of professionals from top companies like Accenture, Amazon, Flipkart, Apple, and Inmobi. We are dedicated to building the world's largest community of analysts and are committed to adding value to...


  • India Language Recruiters Full time

    Job Description Customer Success Analyst (Dutch-Speaking) Are you ready to shape the future of the energy sector? Thrive in a fast-paced, dynamic environment? Your journey starts here Come aboard a innovative team leading the charge in energy transformation. Our client is redefining EV fleet and battery storage solutions, empowering businesses to embrace...

  • Data Scientist

    4 weeks ago


    India Flexi Analyst Full time

    Company Description Flexi Analyst is a dynamic and growing company that specializes in business-quality data and content analysis. Our leadership team has extensive experience in top-tier companies, including Accenture, Amazon, Flipkart, Apple, and Inmobi. We are proud to be building the world's largest community of analysts and are committed to adding value...

  • Data Scientist

    4 weeks ago


    india Flexi Analyst Full time

    Company Description Flexi Analyst is a dynamic and growing company that specializes in business-quality data and content analysis. Our leadership team has extensive experience in top-tier companies, including Accenture, Amazon, Flipkart, Apple, and Inmobi. We are proud to be building the world's largest community of analysts and are committed to adding value...


  • India Data Intensity Full time

    The Customer Success Associate is a vital member of the customer success team, responsible for ensuring the success and satisfaction of our valued customers. This role is focused on building strong relationships with clients, addressing their needs, and driving customer retention and growth. **In combination with**: - Ability to act as a consultant,...


  • india New Hire Talent Full time

    Job Description This is a remote position. Customer Success ManagerDo you thrive on building relationships and ensuring customer satisfaction? Are you passionate about SaaS and helping businesses achieve their goals? If so, we want to hear from you!We are looking for a driven and experienced Customer Success Manager (CSM) to join our growing team. In this...

  • Customer Success

    6 days ago


    India Boomering Inc Full time

    Job Description Position Title: Client Success - Support EngineerWork Set-up: Work On-SiteSchedule: 07:00 AM – 3:30 PM PHTSalary: Php 50, ,000.00Sign-on Bonus: TBCOur client is a leading provider of cloud-based software solutions for managing property and facilities. With a focus on innovation and technology-driven solutions, they offer a comprehensive...


  • india Stealth Startup Full time

    Job Title: Customer Success Associate / Customer Success Manager Company: Well funded Stealth Startup in Bangalore Job Description: We are seeking a proactive and customer-centric Customer Success Associate to join our startup. This role is crucial in ensuring the successful onboarding and retention of our customers, particularly within the D2C and...


  • India Data Intensity Full time

    The Customer Success Associate is a vital member of the customer success team, responsible for ensuring the success and satisfaction of our valued customers. This role is focused on building strong relationships with clients, addressing their needs, and driving customer retention and growth.In combination with: Ability to act as a consultant, advisor, and...


  • India New Hire Talent Full time

    Job Title: Customer Success ManagerCompany: UnnamedThis is a remote position.Are you someone who enjoys building connections and ensuring customer satisfaction? Do you have a strong interest in SaaS and aiding businesses in reaching their objectives? If that sounds like you, we'd love to hear from you.We are on the lookout for a motivated and seasoned...


  • India Rupeeseed Technology Ventures P Ltd Full time

    Job Description Role & Responsibilities: • Good verbal and written communication skills.• Coordinate with prospective broker/banks and give product demo.• Represent Rupeeseed and be the bridge between the client and the development team.• Provide timely updates to all the stake holders.• Test the applications and developments to ensure it is as per...


  • india WATI.io Full time

    Wati is a growing CPaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp. Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast...


  • India WATI Full time

    Wati is a growing CPaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp. Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast...


  • india Nlineaxis IT Solutions Pvt Ltd Full time

    Job Title - Customer Success Manager ( CSM) Location - Jaipur (Onsite) Experience - 4 yrs plus Shift - US shifts (6:30 PM to 4:30 AM). Position Overview : Given our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive...


  • india Graphy Inc. Full time

    Job Overview: We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and services....


  • india Freshworks Full time

    Job Description As a Enterprise Customer Success Lead, your primary responsibility will be to engage with our clients, build strong relationships, and ensure they get the most value from our suite of products. Key Responsibilities Customer Relationship Management: Build and nurture customer relationships with a portfolio of assigned accounts, post...


  • India Milestone Full time

    Job Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with an...