SAP Learning Delivery Specialist

2 weeks ago

India Techsurge Learning Full time

Company Description

Techsurge Learning's mission is to enhance business performance by combining advanced learning methodologies with innovative technology solutions. We offer comprehensive consultations, custom e-learning development, and off-the-shelf courses to meet diverse learning needs. Our approach ensures tailored learning experiences through detailed needs analysis, strategic design, and engaging content development. We are committed to delivering impactful learning journeys grounded in cognitive and constructivist theories.

Role Description

This full-time hybrid (2 days office visit must) 6 months contractual role requires a SAP Learning Delivery Specialist. The Learning Delivery Specialist will be responsible for delivering comprehensive training programs focused on SAP S4 HANA application, including modules but not limited to - Ariba Supplier Mgt, Direct/Indirect Procurement, SAP S4 Concur, Supplier Mgt, SAP FICO, SAP Fixed Assets, FP&A, Payroll, R2R and MDG. This role requires a dynamic individual who can manage the end-to-end training delivery process, from analysis and to delivery and evaluation, ensuring that all training initiatives meet the highest standards of quality and effectiveness.

Roles & Responsibilities

  • Work closely with Subject Matter Experts (SMEs), UAT Testers and Internal Trainers, to gather detailed information on MSD D2P modules and business processes, ensuring that training content is comprehensive, accurate and aligned to business objectives 
  • Identify gaps in current training materials and advise instructional designers on new content to be developed to address these gaps. 
  • Delivering engaging and effective training sessions on SAP modules to diverse audiences, including new hires and existing employees spread across USA and Asia 
  • Support training in USA time zone too 
  • Communicate complex technical information in a way that is easy to understand, using analogies, examples, and aids to enhance comprehension 
  • Utilize a variety of instructional techniques, such as hands-on demonstration exercises, simulations, and group discussions, to ensure comprehensive understanding and retention 
  • Support design and development of engaging and effective training materials, including presentations, manuals, job aids and assessments, using instructional design principles and adult learning theories 
  • Support all aspects of training logistics, including scheduling, participant enrollment, recording attendance via LMS and manual wherever required  
  • Utilize strong presentation skills to engage and inspire learners, fostering a positive and productive learning environment 
  • Employ effective questioning techniques to gauge participant understanding, encourage critical thinking, and facilitate meaningful discussions; Use open-ended questions, probing questions, and reflective questions to stimulate thought and promote deeper understanding 
  • Encourage participants to ask questions and share their experiences, creating a collaborative learning environment. 
  • Analyze assessment results to identify trends, gaps, and areas for improvement, and use this information to refine training programs 
  • Offer ongoing support and coaching to participants, helping them apply their new knowledge and skills in the new way of working  
  • Analyze training data to identify trends, gaps, and opportunities for improvement, and use this information to refine training programs 
  • Report on training effectiveness and impact to stakeholders, providing insights and recommendations for future training initiatives

Skills & Experience

  • Bachelor's degree in Education, Human Resources, Information Technology, or a related field. A master's degree is a plus. 
  • Certification in instructional design, training, facilitation. 
  • Minimum of 5 years of experience in delivering MSD D2P training  
  • Semiconductor industry experience is highly desirable 
  • Understanding of semiconductor supply chain and manufacturing a plus  
  • Proven experience in instructional design, curriculum development, and training delivery 
  • Proficiency in using training tools and technologies, including LMS platforms, multimedia tools, DAP tools and virtual training environments. 
  • Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software 
  • Exceptional verbal and written communication skills. 
  • Strong presentation skills with the ability to explain complex concepts in a clear and engaging manner 
  • Adapt to a fast pace of changing schedules and moving targets as content development and delivery can often overlap 
  • Ability to adapt communication style to suit different audiences and learning preferences 
  • Ability to analyze course materials and participant feedback to continuously improve training programs 
  • Ability to build rapport with learners and adapt to diverse learning styles 
  • Strong team collaboration skills and the ability to work effectively with cross-functional teams 
  • Empathy and understanding, with the ability to support and motivate learners 
  • Excellent organizational skills with attention to detail in managing training logistics 
  • Strong time management skills and the ability to meet deadlines 
  • Skilled in providing constructive feedback and fostering a motivating learning environment 
  • Ability to create a positive and supportive learning environment that encourages continuous improvement 

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