UCD Admissions and Recruitment Assistant

3 weeks ago

gurugram, India University College Dublin Full time

The UCD South Asia Global Centre in India has a pivotal role to play in assisting with the implementation of UCD Global’s international strategies and is an integral part of the International Office.


 Job Description and Responsibilities:

1) Recruitment Activity

i. High School Engagement:

  • Assisting with the development of a database of local and national     high school contacts
  • Assisting with developing a schedule of high school visits including UCD staff over the recruitment year
  • Acting as a point of contact for all high school counsellor queries
  • Circulating relevant information to high schools
  • Assisting with building a database of high school qualifications


ii. University Engagement:

  • Representing UCD at university fairs
  • Assisting with coordinating visits of UCD staff to universities
  • Aiding market intelligence on university qualifications and standards


iii. Agents:

  • First point of contact for agent inquiries
  • Assisting with agent training –
  • Assisting with organising FAM visits to UCD
  • Participation in agent fairs
  • Assisting with agent feedback, and focus groups to help improve UCD performance


iv. Admission:

  • Process and analyse the applications of prospective students based on the standard admission policies of the University.
  • Update student records in the systems used within University College Dublin.
  • Monitor acceptance and deposit rates for assigned programs; create yield plans to ensure enrolment.


v. Education Fairs:

  • Attendance and coordination of education fairs
  • Materials and stands preparation
  • Recording leads and follow up communications
  • Reporting of fairs (attendance, quality, programme interest, competitor institutions attendance)


vi. Embassy/Industry Activity:

  • Assisting with support for visa office in country
  • Assisting with support for EI/IUA activity in country


vii. UCD Recruitment Missions:

  • Assisting and supporting Country Manager in coordination of visits about logistics for visits, (flights, hotels, dates, attendees)
  • Circulation of information packs to all delegates traveling
  • Assisting coordination of itinerary for mission


2)Relationship Development:

Maintain a delivery of highly flexible, responsive, and effective customer service  through Email, Phone, Skype communications with students/parents/alumni/agents/partner institutions/universities/colleges/government departments and offices.


3) Marketing Communications

  • Distributing marketing materials and maintain in-country supply
  • Social Media promotion – use all social media streams to promote recruitment activity and to provide pre departure connections between students
  • Regular zoom, Google Hangout sessions with students and agents
  • Feed images back from in-country events to Regional Team     
  • Supporting UCD promotional campaigns
  • Video interviews with alumni


4)Reporting

  • Assisting with data capture of recruitment activities (e.g. FAM trips, school visits)
  • Contributing to the maintenance of accurate databases on student alumni and records of partnerships

 

5)Administrative support

  • Assisting with the management of email and phone inquiries
  • Provision of high-level customer service to all UCD partners/prospective students


6)Alumni Engagement

  • Maintain and update the South Asian alumni and volunteer database. 
  • Promote UCD alumni networks and services via online social networking sites such as LinkedIn and Facebook, and to develop new ways of leveraging these methods of engagement.
  • Collate, record and monitor alumni attendance in the events. 
  • Provide relevant information to the Country Manager in relation to alumni contributions in terms of time and expertise. 


Desired profile of the candidate;

  • Familiarity with marketing, student recruitment, university     admission requirement for foreign institutes.
  • Proven ability in relationship management and track record of delivery in a competitive environment
  • Excellent presentation skills and high level of awareness of customer service
  • Flexibility regarding working hours and a willingness to travel extensively
  • Good standard of numeracy, effective IT skills and attention to detail
  • Previous or current experience in educational agent’s office or with an international university.
  • Familiarity with Ireland and willingness to gain knowledge of UCD programmes, processes and curriculum


Qualifications: Educated to Master’s Degree level or demonstrate appropriate combination of Bachelor’s Degree and relevant experience.

Experience:1-3 years


Please note: Candidates who do not have experience with Education Sector, kindly do not apply.

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