Customer Care Executive

5 days ago

Bengaluru, India Varthana Finance Pvt Ltd Full time

Job Summary

Varthana is looking for an Executive- Customer Experience who will be handling customer queries through inbound /outbound calls and emails and responding to & resolving their queries, requests, and complaints. The candidate will be ensuring high standards of service levels, process adherence, and customer satisfaction while interacting with customers and the team. The incumbent will also be working on new financial innovations, MS Office, CRM, telephony, IVR, and outbound and inbound call centers.

Key Role Deliverables

● CustomerEngagement: ○ HandlingCustomer interactions at inbound/outbound call center and email desk ○ Resolving Customer queries, requests, and complaints by providing correct and complete information to customers within defined timelines ○ Capturing correct and complete details of Customer interaction

QualityService: ○ Reachingouttonon-engaged, irate, delinquent Customers on a regular/project basis ○ Demonstrating high standards of customer experience by focusing on customer empathy, understanding customer needs, and expectations, and making efforts to make them aware and engaged

● Relationship Management: Building a solid relationship with the customers and with internal departments for

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹300,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer

  • Customer Care Executive

    2 weeks ago

    Bengaluru, India Customer Care Executive Full time

    Telecalling to customers after service and before **Job Types**: Full-time, Contract **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Paid sick time Schedule: - Morning shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support:...

  • Customer Care Executive

    1 day ago

    Whitefield, Bengaluru, Karnataka, India National Dental Care Full time

    Position - Customer Care Executive Education - Above 10+2 Experience - Minimum 1 year Should have good communication skills Should handle the patients calls Appointment scheduling, Followup, and Feedback Should have relevant experience Salary good at industry Good system knowledge **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, India Zyoin Full time

    **Role**:Care Delight Executive/Customer Care Executive **Location**:Bangalore **Years of experience**:0-3.5 years **Years Type**:Full time( Work from Office) **WHAT WILL BE YOUR ROLE AS A CARE DELIGHT EXECUTIVE?** You will be responsible for contacting, coordinating, and engaging with our clients with care and empathy, resolving queries and responding to...

  • Customer Care Executive

    7 days ago

    Bengaluru, India Miracle Drinks Full time

    We are Hiring Customer Care Executives Education : 2nd PUC or any Degree Work Experience : 1 to 3 Years Language : Kannada, English & Hindi Contact us on: +91-XXXXXXXXXX **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Morning shift COVID-19 considerations: NO **Education**: - Secondary(10th Pass)...

  • Customer Care Executive

    3 weeks ago

    Bengaluru, Karnataka, India Boxiva Luxury Gifting Full time

    We are looking for a Customer Care and Corporate Sales Tele Calling Executive (Salary Range: 25k-35k + Incentives), who will be the SPOC for all communications with our customers. Should be a multi tasker and capable of handling leads, customer queries and resolving them in a time bound manner.ResponsibilitiesRespond to all customer calls & emails and...

  • Customer Care Executive

    3 weeks ago

    Bengaluru, Karnataka, India Boxiva Luxury Gifting Full time

    We are looking for a Customer Care and Corporate Sales Tele Calling Executive (Salary Range: 25k-35k + Incentives), who will be the SPOC for all communications with our customers. Should be a multi tasker and capable of handling leads, customer queries and resolving them in a time bound manner.ResponsibilitiesRespond to all customer calls & emails and...

  • Customer Care Executive

    3 weeks ago

    Bengaluru, Karnataka, India Boxiva Luxury Gifting Full time

    We are looking for a Customer Care and Corporate Sales Tele Calling Executive (Salary Range: 25k-35k + Incentives), who will be the SPOC for all communications with our customers. Should be a multi tasker and capable of handling leads, customer queries and resolving them in a time bound manner. Responsibilities Respond to all customer calls & emails and...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, Karnataka, India Marketing Infotech Full time

    Company DescriptionWelcome to Marketing Infotech, based in Delhi At MI, we blend simplicity and creativity to elevate your online presence. We are a digital marketing agency dedicated to helping brands achieve high ROI by understanding and amplifying their unique stories. Our team ensures that every digital interaction makes a significant impact. Join us to...

  • Customer Care Executive

    1 week ago

    Bengaluru, India e Satisfy Solutions Full time

    We are Hiring For Customer Care Executive Designation : Customer Care Executive Process : E-Commerce filpcart Qualification: Graduate can apply Shifts : Rotational, 5.5 days working Job Location : Sivanchetti Gardens, Shivaji Nagar, Bangalore Work Mode : Work From Office Skills :Excellent English/Hindi Communication skills Salary Package : upto...

  • Customer Care Executive

    3 days ago

    Bengaluru, India BZ CONSULTANT Full time

    Profile - Customer Care Executive Shift Timings - 8:00 pm - 5:00 am (night shift) 4:00 am - 1:00 pm (night shift) 2:00 pm - 11:00 pm (day shift) 8:00 am - 5:00 pm (day shift) Weekly Working Days - 6 Days Note:Rotational off Salary Offered -₹25.0 K to ₹35.0 K (monthly) Experience - 6 months to 5 yrs of experience as Customer Care...