Executives EXL/E/995633

2 months ago


noida, India exl Full time

Job Description

Technical Skills

Good Computer navigation skills, keyboarding skills Should be familiar with MS Office Typing speed must be between 30-35 wpm with 95% accuracy

Process Specific Skills

Possesses necessary knowledge of business concepts to effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others.  Commits to achieving specific objectives and takes ownership for accomplishing them. Responsible for handling high volumes of transactions. Effectively balances quality, timeliness and productivity standards Webchat/Digital knowledge 

Soft skills (Desired)

Self discipline Result and Customer oriented Adaptability and Flexibility CEF scores of B2 on both Written and Spoken English

Soft Skills (Minimum)

Excellent written and verbal communication skills Good comprehension skills  Strong questioning and reasoning Skills Customer Service focus Ability to multi task, prioritize and manage daily work activities

Education Requirements

Graduate with at least 15 years of education.

Work Experience Requirements

Minimum 1 year of Webchat experience is must. Candidates with voice background & prior, web chat experience in preferable UK insurance or else US experience will be preferred, or experience of Webchat/e-mailing process with more than 1 concurrency, flexi shift and weekend working is most desirable.



  • noida, India exl Full time

    Job Description  Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Min Ability to use the Desktop Computer system Technical Test > =7/10 Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test > =25 ...


  • Noida, India exl Full time

    Job Description  Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Min Ability to use the Desktop Computer system Technical Test > =7/10 Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test > =25 Process...


  • noida, India exl Full time

    Job Description  Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Min Ability to use the Desktop Computer system Technical Test > =7/10 Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test > =25 ...


  • Noida, India exl Full time

    Job Description  Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Min Ability to use the Desktop Computer system Technical Test > =7/10 Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test > =25 Process...


  • Noida, India exl Full time

    Job Description Primary Responsibility Primary responsibility to understand Freight invoices and subsequently enter required Data into client system as per SOP.  Performance Parameters  · Quality: Accuracy of data entry from scanned Freight invoice in client application. · Productivity · Schedule Adherence · Attendance Any other...


  • noida, India exl Full time

    Job Description Primary Responsibility Primary responsibility to understand Freight invoices and subsequently enter required Data into client system as per SOP.  Performance Parameters  · Quality: Accuracy of data entry from scanned Freight invoice in client application. · Productivity · Schedule Adherence · Attendance Any...


  • Noida, India exl Full time

    Job Description Primary Responsibility Primary responsibility to understand Freight invoices and subsequently enter required Data into client system as per SOP.  Performance Parameters  · Quality: Accuracy of data entry from scanned Freight invoice in client application. · Productivity · Schedule Adherence · Attendance Any other...


  • noida, India exl Full time

    Job Description Position Title, Responsibility Level Advisor – Home/Home Recovery Function Operations, Executive Reports to  Assistant Manager – Operations Permanent/ Temporary Permanent Span of Control NA Location  Noida - SEZ Basic Function To provide timely and effective...


  • Noida, India exl Full time

    Job Description Position Title, Responsibility Level Advisor – Home/Home Recovery Function Operations, Executive Reports to  Assistant Manager – Operations Permanent/ Temporary Permanent Span of Control NA Location  Noida - SEZ Basic Function To provide timely and effective response to insurance claims,...


  • noida, India exl Full time

    Job Description Position Title, Responsibility Level Advisor – Home/Home Recovery Function Operations, Executive Reports to  Assistant Manager – Operations Permanent/ Temporary Permanent Span of Control NA Location  Noida - SEZ Basic Function To provide timely and effective...


  • Noida, India exl Full time

    Job Description Position Title, Responsibility Level Advisor – Home/Home Recovery Function Operations, Executive Reports to  Assistant Manager – Operations Permanent/ Temporary Permanent Span of Control NA Location  Noida - SEZ Basic Function To provide timely and effective response to insurance claims,...


  • Noida, India exl Full time

    Job Description Responsible for reviewing and editing audit reports submitted by insured on portal in a manner that is consistent with guidelines, procedures and standards. Follow appropriate Operating procedure. Meet quality, production and timeliness goals. Meet office time service goals. Monitor e-mails and respond in a timely manner. Handle...


  • noida, India exl Full time

    Job Description BID Manager, Proposal and Bid management An EXL bid manager in our healthcare division works with the sales and solution leaders, the growth office team, and subject matter experts to effectively manage and develop compelling proposals (RFQ, RFI, RFP) and additional response documents for submission. The EXL Bid Manager will be...


  • Noida, India exl Full time

    Job Description BID Manager, Proposal and Bid management An EXL bid manager in our healthcare division works with the sales and solution leaders, the growth office team, and subject matter experts to effectively manage and develop compelling proposals (RFQ, RFI, RFP) and additional response documents for submission. The EXL Bid Manager will be...


  • noida, India exl Full time

    Job Description BID Manager, Proposal and Bid management An EXL bid manager in our healthcare division works with the sales and solution leaders, the growth office team, and subject matter experts to effectively manage and develop compelling proposals (RFQ, RFI, RFP) and additional response documents for submission. The EXL Bid Manager will be...


  • Noida, India exl Full time

    Job Description BID Manager, Proposal and Bid management An EXL bid manager in our healthcare division works with the sales and solution leaders, the growth office team, and subject matter experts to effectively manage and develop compelling proposals (RFQ, RFI, RFP) and additional response documents for submission. The EXL Bid Manager will be...


  • Noida, India exl Full time

    Job Description Lead Assistant Manager - QA Engineer (4+ years of experience in manual/automation testing w/ 2 to 4 years within AWS cloud environment): EXL Digital is extending its Cloud Deployment Practice team and is looking for an experienced Lead Assistant Manager - QA Engineer to join the team. At EXL, we believe there is always a better way....


  • noida, India exl Full time

    Job Description Lead Assistant Manager - QA Engineer (4+ years of experience in manual/automation testing w/ 2 to 4 years within AWS cloud environment): EXL Digital is extending its Cloud Deployment Practice team and is looking for an experienced Lead Assistant Manager - QA Engineer to join the team. At EXL, we believe there is always a better...


  • Noida, India exl Full time

    Job Description Verify incoming invoices for completeness. Code the invoices, run matchmaker programs. Input data into ERP or any other system as required by the DTP. Handle exceptions thrown out by the ERP and coder programs. Send E-mails and periodic notifications/reports as required by the process. Coordinate workflow with support...


  • noida, India exl Full time

    Job Description Verify incoming invoices for completeness. Code the invoices, run matchmaker programs. Input data into ERP or any other system as required by the DTP. Handle exceptions thrown out by the ERP and coder programs. Send E-mails and periodic notifications/reports as required by the process. Coordinate workflow with support...