Strategic Account Manager

4 weeks ago

Mumbai, India Aiwozo Intelligent Automation Full time

Quale Infotech
is a company focused on Intelligent Process Automation (IPA), AI and other new-age technologies. Our AI innovation hub is one of the leading research sites for new age technologies. IPA practice at Quale Infotech is one of the largest and most respected with experts having decades of experience.

Aiwozo
is Quale Infotech's proprietary product that provides enterprise automation solution to over 250+ enterprises. Aiwozo is rated as one of the top 5 IPA tools in the world as per analysts like G2 & Everest.

We are looking for a dynamic Account Manager to drive our key Aiwozo clients. The individual should be able to form and maintain professional relationships, follow through on contract closures and renewals, and play a key role in their success. This is an exciting position with a fast-paced working environment. Individuals who are proactive and have a go-getter attitude are fit for this role.

Key Responsibilities & Duties:

  • Handle 5-10 Aiwozo client accounts.
  • Develop executive relationships country-level with Aiwozo clients' leadership.
  • Managing communication between Aiwozo clients and internal stakeholders.
  • Staying on top of Aiwozo client's needs, vision, IT roadmap, and any anticipated deviations.
  • Develop an in-depth understanding of the account, their business, and key stakeholders.
  • Accelerating partnership, revenue growth, and capturing new opportunities.
  • Pitch relevant services to Aiwozo clients.
  • Identifying and capitalizing on new markets by developing go-to-market strategies.
  • Track delivery timelines and quality to ensure the highest quality of deliverables are being delivered on time.
  • Presenting reports to senior management on account progress, goals, and quarterly initiative.

Skills/Qualifications:

  • A Bachelor's degree in a relevant field.
  • At least 5 years of experience in accounts management or customer success roles for a software company.
  • Excellent interpersonal and communication skills (written and spoken).
  • Understanding of the sales funnel and different stages.
  • Excellent presentation skills.
  • Strong negotiation skills, with the ability to follow through on client contracts, preferably in a high growth startup.
  • Ability to analyze data and sales statistics and translate them into a strategy.
  • Goal-oriented attitude with the pro-active working style.
  • Proficiency in client interactions with the closure of sales deals.
  • Must be self-motivated and have a sales-oriented mindset.

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