CX Support Executive

4 weeks ago

Pune, India Uni Seoul Full time
We’re Hiring – CX Support Executive | Uni Seoul
Location: Kalyani Nagar, Pune
Full-Time
1–3 Years Experience
At Uni Seoul , we don’t just sell products — we create experiences that bring joy to everyday living. We’re looking for a CX Support Executive who will be the voice of Uni Seoul , ensuring every customer interaction is smooth, empathetic, and delightful.
What You’ll Do:
✔ Manage customer queries across calls, emails, WhatsApp & social platforms
✔ Handle returns, exchanges & escalations with empathy
✔ Support loyalty & retention campaigns
✔ Collaborate with Ops & Tech teams to ensure seamless experiences
What We’re Looking For:
✔ 1–3 yrs experience in CX/Customer Service (Retail/D2C preferred)
✔ Strong communication & problem-solving skills
✔ Familiarity with CRM tools / OMS / ticketing platforms
✔ A customer-first mindset & Excel proficiency
✨ Why Join Us?
Be part of a fast-growing lifestyle retail brand
Exposure to CX, retention & loyalty programs
Work with a young, collaborative team
Employee perks & growth opportunities
Apply now by sending your CV to
with subject line:
Application – CX Support Executive

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