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Customer Outreach Specialist
2 months ago
Law Offices of Mary Kennedy is seeking a dynamic
Customer Outreach Specialist
to join our team in Chennai. This full-time role focuses on building relationships with potential clients through effective outreach and client engagement strategies.Job Objectives:The primary objective of this role is to perform cold-calling and outreach to attract new clients for the firm’s services, specifically in U.S. immigration law.Key Responsibilities:Conduct cold calls to prospective clients, introducing them to our immigration services and addressing initial inquiries.Engage with potential clients, building rapport, and communicating the value of our services.Assist with client onboarding, providing information and addressing any initial questions they may have about the process.Job Requirements:Bachelor's degree
in any field.English proficiency
at a B2-C1 level (CEFR standards), with excellent verbal and written communication skills.Strong
sales and customer engagement skills
, particularly in cold-calling and client acquisition.Ability to effectively communicate complex information in a clear and approachable manner.Prior experience in sales, customer service, or client outreach is preferred but not required.Additional Information:Salary details available upon request. Training on immigration law and firm services will be provided.
