SA Tech

9 hours ago

Bengaluru, India Nexthire Full time

Job Description Company : SA Tech Job Title:  IT Service Delivery Manager (IT Infrastructure)Location : BangaloreExperience : 7-9 YearsWork Mode : Work from Office (WFO)Work Days : 5 Days per Week Role Overview: The IT Service Delivery Manager (SDM) for IT Infrastructure is responsible for ensuring the efficient delivery of IT services to meet the needs of the organization. This role involves managing IT service delivery processes, maintaining high service standards, and ensuring customer satisfaction. Key Responsibilities: Service Management: Oversee the deli very of IT services to ensure they meet business requirements and service level agreements (SLAs) 1 . Develop and implement service delivery standards and processes 1 . Monitor and report on the performance of IT services, addressing any deviations from service standards 1 .  Customer Relationship Management: Maintain strong relationships with clients to understand their needs and ensure these are met 1 . Handle customer complaints and issues related to IT services 1 . Ensure customer satisfaction through effective communication and service delivery 1 .  Incident and Problem Management: Manage and resolve critical incidents and service requests 2 .  Act as the first escalation point for support calls and service requests 2 . Coordinate with other IT teams to ensure seamless service delivery 2 .  Vendor and Contract Management:  Manage relationships with vendors and suppliers, negotiating contracts for IT services 1 . Ensure all IT services comply with relevant laws, regulations, and company policies 1 .  Continuous Improvement: Identify opportunities for improvement in the delivery of IT services and implement changes as needed 1 .  Stay updated with the latest IT trends and technologies to enhance service delivery 1 .  Team Leadership: o Lead and manage a team of IT professionals to ensure effective service delivery 2 . o Provide guidance and support to team members, fostering a collaborative work environment 2 . Qualifications: Proven experience in IT service delivery or a similar role.  Strong understanding of IT infrastructure and service management principles.  Excellent project management and leadership skills.  Ability to manage multiple priorities and work under pressure.  Strong communication and customer service skills. SA Tech is a leading IT consulting and services company, specializing in delivering cutting-edge technology solutions to global clients. With a strong focus on IT infrastructure, SA Tech helps businesses achieve operational excellence through innovative solutions, exceptional service delivery, and a customer-centric approach. Our teams are committed to providing high-quality IT services, ensuring business continuity, and fostering long-term partnerships.

  • SA Tech

    7 days ago

    Bengaluru, Karnataka, India Nexthire Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company : SA TECHJob Profile : IT Support and Helpdesk L2 Admin Location: BangaloreExperience: 3.5 YearsWork Mode: Work from Office (WFO)Work Days: 5 Days per WeekRole Overview: The IT Support and Helpdesk L2 Admin is responsible for providing advanced technical support and troubleshooting for IT-related issues. This role involves handling escalated support...

  • SA Tech

    5 days ago

    Bengaluru, Karnataka, India Nexthire Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job DescriptionCompany: SA TechJob Title: IT Service Delivery Manager (IT Infrastructure)Location: BangaloreExperience: 7-9 YearsWork Mode: Work from Office (WFO)Work Days: 5 Days per WeekRole Overview: The IT Service Delivery Manager (SDM) for IT Infrastructure is responsible for ensuring the efficient delivery of IT services to meet the needs of the...

  • SA Tech

    5 days ago

    Bengaluru, Karnataka, India Nexthire Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: Backend Developer (Golang & MongoDB)Experience: 5-7 YearsLocation: Bangalore (WFH)Job Description:Key Responsibilities:Design, develop, and maintain high-performance, scalable backend systems using Golang.Architect and implement efficient and reliable database solutions using MongoDB.Develop and maintain RESTful APIs and microservices to support...

  • SA Tech

    10 hours ago

    Bengaluru, India Nexthire Full time

    Company : SA TECH Job Profile :  IT Support and Helpdesk L2 Admin  Location : BangaloreExperience : 3.5 YearsWork Mode : Work from Office (WFO)Work Days : 5 Days per WeekRole Overview: The IT Support and Helpdesk L2 Admin is responsible for providing advanced technical support and troubleshooting for IT-related issues. This role involves handling...

  • SA Tech- Specialist System Engineer- Netapp Storage

    9 hours ago

    Bengaluru, India Nexthire Full time

    Company : SA Tech Position: Specialist System Engineer- Netapp Storage Exp: 4-7 Years Location: Bangalore (ITPL, Whitefield-WFO) Profile Expertise in  NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure. Expertise in NetApp provisioning and snap mirror replication for both CIFS and...

  • SA Tech

    9 hours ago

    Bengaluru, India Nexthire Full time

    Job Title- L2 Support Engineer Experience- 4-10 years Location- Bangalore(WFO)Key Responsibilities:• Provide advanced technical support for all major operating systems, including Windows, macOS, Linux, and others.• Troubleshoot and resolve hardware and software issues on laptops, desktops, tablets, and mobile devices.• Manage and resolve system and...

  • SA Tech- Specialist System Engineer- Netapp Storage

    7 days ago

    Bengaluru, Karnataka, India Nexthire Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company : SA TechPosition: Specialist System Engineer- Netapp StorageExp: 4-7 YearsLocation: Bangalore (ITPL, Whitefield-WFO)ProfileExpertise in NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure.Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS.Hands...

  • VP - SAS Viya Admin on Openshift

    7 days ago

    Bengaluru, Karnataka, India Headsnminds Consultants Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilities80% hands-on development/administration and 20% people managementResponsible for creating Functional and Detailed Design documents, Software Configuration Plans and Unit Test Plans.Responsible for extraction, transformation and load of data using SQL Loader and SAS Base code and SAS VIYA through various hops of SAS AML Platform. Good...

  • SA Tech

    9 hours ago

    Bengaluru, India Nexthire Full time

    Job Title: Backend Developer (Golang & MongoDB) Experience: 5-7 Years Location: Bangalore (WFH) Job Description: Key Responsibilities: Design, develop, and maintain high-performance, scalable backend systems using Golang. Architect and implement efficient and reliable database solutions using MongoDB. Develop and maintain RESTful APIs and microservices to...

  • Tech Planning Specialist

    7 days ago

    Bengaluru, Karnataka, India Nestlé Nespresso SA Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    TECH PLANNING SPECIALISTWe are looking for a Tech Planning Specialist to be part of our Nestlé Nespresso Digital and Tech Team.Position Snapshot:Location: Bengaluru, Karnataka, IndiaType of Contract: PermanentGrade: Band 2Type of work: HybridWork Language: Fluent Business EnglishThe Role:As a Tech Planning Specialist you will be responsible for supporting...