SA Tech

10 hours ago

Bengaluru, India Nexthire Full time

Job Title- L2 Support Engineer Experience- 4-10 years Location- Bangalore(WFO)Key Responsibilities:• Provide advanced technical support for all major operating systems, including Windows, macOS, Linux, and others.• Troubleshoot and resolve hardware and software issues on laptops, desktops, tablets, and mobile devices.• Manage and resolve system and networking issues, ensuring minimal downtime and disruption.• Perform regular system maintenance, updates, and patch management.• Collaborate with team members to manage and support IT infrastructure projects.• Lead and mentor junior engineers, providing guidance and technical expertise.• Monitor system performance and implement improvements as needed.• Ensure security and compliance standards are met across all systems and devices.• Document technical issues, solutions, and best practices for future reference.• Provide excellent customer service and support to internal and external stakeholders.Qualifications:• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).• Proven experience as an L2 System Engineer or similar role.• Strong knowledge of major operating systems (Windows, macOS, Linux).• Proficiency in troubleshooting and resolving hardware and software issues on various devices.• Experience with network troubleshooting and management.• Familiarity with system security practices and tools.• Excellent problem-solving skills and attention to detail.• Strong communication and interpersonal skills.• Ability to work both independently and as part of a team.• Experience in team management and mentoring is a plus.• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Windows Server) are advantageous. About the Company: SA Technologies is a leading CMMI Level 5 certified organization in IT services, consulting, and staffing company headquartered in California, with a significant presence across the United States, Canada, and India. With over two decades of experience, SA Tech has established itself as a trusted partner for businesses seeking innovative and scalable technology solutions. The company specializes in delivering end-to-end IT services, including application development, cloud computing, enterprise resource planning (ERP), and IT staffing.

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