SA Tech- Specialist System Engineer- Netapp Storage

Company : SA Tech Position: Specialist System Engineer- Netapp Storage Exp: 4-7 Years Location: Bangalore (ITPL, Whitefield-WFO) Profile Expertise in  NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure. Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS. Hands on experience in ONTAP firmware update on NetApp clusters. Experience in troubleshooting Level 2/3 issues on the NetApp filers in SAN and NAS environments Exposure to Cisco SAN Switches and intermediate troubleshooting skills. Exposure to managing NetApp storage related errors and hardware failures and vendor management. Experience in Preparation of Production referential like Runbook, Disaster recovery scenario management, managing operations on storage clusters. Ability to plan , manage and coordinate new feature designing and development as well as run activities. Exposure to Incident management, configuration management and capacity Management. Exposure to Develop and maintain standard metrics for service performance analysis , component reports and service reports , based on Customer requirements Applied knowledge in the administration of windows and Linux servers Good knowledge on ITIL and experience on handling incident / change / problem on regular basis. Good in Technical Documentation and design process and standards Expert on Critical incident management and SLA management. Proven track record in the implementation and execution of documented support processes and can direct others in same Intermediate level experience in Python scripting and automation. Good to have knowledge on cloud storage basics and market trend for storage services. Enthusiast who focuses on regular upskilling and share the knowledge with colleagues. Mentoring new team members and work towards team's success. Level : L2 Provide recommendations to improve the NAS infrastructure , and address / mange critical issues and root cause analysis. As a Storage administrator, ensuring stable Production on Infrastructure, maintaining resiliency, and managing disruptions is your top priority. As an Agile team member, embrace changing requirements, prioritize customer satisfaction through timely delivery, and utilize Scrum ceremonies for collaborative planning within team goals. Own tasks, adapt to flexible working hours during launches, and actively participate in key forums for team goals. In Operation management, handle ITSM via INC/CHG/ALERT/REQ as per defined SLAs. Should be open to work on 24x7 environment to manage Production stability and operations to be executed during Non-business hours. Monitor and update Capacity Management with advanced competencies in NetApp technology. Good to have Intermediate skills in DEVOPS and opensource tools. Aware of cloud services and market trends on Cloud storage to contribute value to the automations. About SA Tech SA Tech is a global IT consulting and services company that specializes in delivering customized IT solutions, workforce solutions, and product development. Founded in 2002 and headquartered in San Jose, California, it offers a wide range of services including staff augmentation, IT consulting, software development, cloud solutions, and enterprise IT solutions. With a global presence, SA Tech serves clients across industries such as technology, healthcare, banking, and manufacturing. The company is known for its expertise in providing end-to-end technology solutions that help businesses improve their IT infrastructure, enhance operational efficiency, and achieve digital transformation.