Collection Team Leader

4 weeks ago

Kudlu Gate Hosur Road, India Clini launch Research Institute Full time

Job Title: Collections Executive Lead – Finance Department
Experience Required: 3–6 Years only
Location: Kudlu Gate, Bangalore
Department: Finance
Company: Clinilaunch Research Institute

About Clinilaunch Research Institute

Clinilaunch Research Institute is a leading EdTech organization delivering specialized training in clinical research, healthcare, and life sciences. We are committed to shaping the careers of students and professionals by providing industry-relevant and accessible education.

Job Overview

We are looking for a proactive and experienced Collections Executive Lead to take ownership of the student fee collection process. This role involves direct follow-ups, coordination with payment partners, and leading a small collections team to meet recovery targets. While the position is focused on the EdTech domain, candidates with a background in e-commerce collections are also welcome to apply.

Key Responsibilities

  • Lead and manage the collections team to ensure timely and efficient fee recovery from students and learners.
  • Set daily/weekly collection targets and guide the team to achieve individual and group goals.
  • Conduct performance reviews, coach team members, and drive a high-performance culture.
  • Personally handle escalated cases and difficult payment follow-ups.
  • Coordinate with payment gateways and partners such as Razorpay, PayU, Instamojo, Jodo, etc., for transaction tracking and resolution.
  • Monitor and manage EMI-based collection schedules and ensure timely follow-ups.
  • Maintain and oversee accurate records of payment history, communication logs, and recovery actions.
  • Generate detailed reports on team performance, collection status, and outstanding dues.
  • Collaborate with internal departments like sales, support, and finance to resolve billing issues.
  • Recommend and implement process improvements to enhance collection efficiency and compliance.

Required Skills & Experience

  • 3–6 years of experience in collections, with at least 1–2 years in a team lead or supervisory role.
  • Prior experience in EdTech collections is preferred; e-commerce collections experience is also acceptable.
  • Strong people management skills, with the ability to train, guide, and motivate a team.
  • Hands-on experience with payment tracking tools, reconciliation platforms, and Excel.
  • Familiarity with EMI collection processes, especially through platforms like Jodo.
  • Excellent communication, leadership, and conflict-resolution skills.
  • Bachelor's degree in finance, Commerce, Business Administration, or a related field.

Preferred Skills

  • Experience with performance monitoring and collection KPI dashboards.
  • Strong analytical and problem-solving abilities to optimize team outcomes.
  • Familiarity with CRM and ERP tools used in the finance or education sector.

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid time off
  • Provident Fund

  • Office Administrative Assistant

    3 weeks ago

    Kudlu Gate Hosur Road, India Prime Institute of Advanced Studies Full time

    Manage Fee Collections: Oversee and follow up on student fee payments, working closely with both students and the accounts team to ensure prompt collection and proper documentation. Handle Team Concerns: Address daily team queries, support team morale, and communicate any issues or escalations to management for a smooth workflow. Coordinate with the Digital...

  • Telecaller & Customer Service Executive – Insurance Medicals

    2 weeks ago

    Kudlu Gate Hosur Road, Karnataka, India Archishtech Solutions OPC Full time ₹ 1,92,000 - ₹ 2,16,000 per year

    Telecaller & Customer Service Executive – Insurance Medicals published Edit Job Details Location: Novel tech park, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka , 560068 Employment Type: Permanent Employment (Full-time) Work Type: on-site No of Openings: 10 Created At: 07 August 2025 ...

  • Team Leader

    2 weeks ago

    Ring Road, Indore, India Choice Equity Broking Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring – Team Leader (Share Market Broking) Company: Choice International Limited Location: Indore (M.P.) Role: Team Leader – Business Development (Broking) Salary: Competitive Attractive Incentives Joining: Immediate | 5 Days Working Responsibilities: Lead & manage a team of BDEs to achieve sales targets. ...

  • Team Leader

    3 days ago

    Gariahat Road, Kolkata, India Bajaj Allianz Life Insurance Company Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Team Leader – Bajaj Allianz Life Insurance Location: Kolkata Full-Time : Sales Job Role OverviewAs a Team Leader at Bajaj Allianz Life Insurance, you will be responsible for leading and mentoring a team to achieve sales targets, ensure customer satisfaction, and maintain operational excellence. This role requires strong leadership, insurance...

  • Field Collection Executive

    1 week ago

    Hosur, India CLINTS LLP Full time

    Summary of Job: Field collection executives are **responsible for collection and recovery of debts of the defaulter customers**. They have to visit customers address given to them and collect payment on time. **What’s app your resume - +91-XXXXXXXXXX Feel free to get in touch with us for any further information you may require **Feel free to get in...

  • Collection Officer

    1 week ago

    Mira Road East, Mumbai, India HDB Financial Services Limited Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Process - Emi collection ( Calling) BANK PAYROLL call to customer and reminder for pending emi and collect the emi report to team leader experience inhand 19000 ctc plus incentive 4000 to 12000 Incentive 12000 work from office Office time - 9am to 6pm

  • Audit Team Leader

    1 week ago

    Pipar Road, Rajasthan, India Harshwal Consulting Services LLP Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: Team LeaderLocation: JaipurExperience: 8+ yearsJob Type: Full-timeCompany Overview:Harshwal Consulting Services LLP offers a comprehensive range of finance and business advisory services. At Harshwal, we are committed to strengthening core values, ensuring financial stability, and driving sustainable growth in today's competitive environment. As a...

  • Team Collections Manager

    2 weeks ago

    Thiruchirapalli, -TIRUCHIRAPPALLI- SASTRY ROAD-B RATHNA ENCLAVE-BR-TLN, RATHNA ENCLAVE SASTRY ROAD THILLAI NAGAR, Tamil Nadu, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Team Collections Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branch Team Collection Manager – TFE Taking day-to-day collection status as well as taking end status of the cash deposited collected on day with team size of 5- 7 FOS for CV ,LCV and TFE products To handle all buckets from 0DPD to 270DPD Managing regular collection,...

  • Lab Technician

    4 days ago

    Hosur, India PMK SCANS AND LABS PVT LTD Full time

    **Experience** **2 to 5 Years** **Location** **Hosur** **Roles and Responsiblities** - Visit patients at home or workplaces for sample collection as per scheduled appointments. - Collect various types of diagnostic specimens (blood, urine, swabs, etc.) following standard phlebotomy and biosafety procedures. - Label and document samples accurately and...

  • Team Leader

    1 week ago

    Faridabad, Fortis Escorts Hospital - Faridabad, Fortis Escorts Hospital Neelam Bata Road, India Fortis Healthcare Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Team Leader Trade Sales- Position: Team Leader in Trade Sales - Location: Faridabad, at Fortis Escorts Hospital - Role involves leading a team focused on trade sales strategies - Requires strong leadership and sales skills - Ideal for candidates with experience in sales management - Opportunity to work in a reputable healthcare environment - Focus on...