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Finnone Support – L1
4 weeks ago
Should have 1 -2 years of experience in Finnone ApplicationLogging of new incident tickets service requests in IT helpdesk tool for issues reported through call or emailMonitoring of tickets logged through ticketing toolFirst Point of Contact and entry point for Business User’s Incidents and Service RequestsMonitoring of mass incident tickets and re-prioritization/logging of incident tickets if requiredDirect resolution of Incident and Service Request Tickets based on available information in KEDBRouting tickets to further support units across L2’s, when not resolvable at L1Establish, maintain and update KEDB to enhance resolution efficiency at L1Seamless Coordination with Incident & Problem Management TeamsEOD/BOD ActivitiesExecuting Activities with help of SOP’s and Checklist
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Monitoring L1
2 weeks ago
New Delhi, India NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
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IT Support Engineer
5 days ago
Delhi, India SRM Technologies Full timeDear Connection,Greeting from SRM Technologies!!!We have Immediate Job Opportunity for IT Support Engineer with SRM Technologies, Chennai.Relevant Experience: 3 to 6 YearsLocation: ChennaiNotice Period: Prefer Immediate or Short NoticeShift Timings- 9hrs (EST/PST/UK},Work hours- Rotational Shift,Night shift- 6days workingJob Description:Relevant experience...
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L1 Support Engineer
2 weeks ago
Delhi, Delhi, India SBS Global Full timeJob Description:The L1 Support Specialist is a key player in offering initial technical aid and support to users facing operational challenges. This role necessitates a strong grasp of Linux systems, with the ability to troubleshoot hardware, software, and network issues. The individual will ensure smooth operations in the organization and extend support to...
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IT Network Support Engineer
5 days ago
Delhi, India SRM Technologies Full timeDear Connection,Greeting from SRM Technologies!!!We have Immediate Job Opportunity for IT Network Support Engineer L1/L2 with SRM Technologies, Chennai.Relevant Experience: 3 to 6 YearsLocation: ChennaiNotice Period: Prefer Immediate or Short NoticeShift Timings- 9hrs (EST/PST/UK},Work hours- Rotational Shift,Night shift- 6days workingJob Description:Network...
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Db Support- L1
2 weeks ago
Delhi, Delhi, India NR Consulting - India Full timeProfile: DB Support L1Exp:***2 to 4 yearsNP:0-15 daysLocation :GurgaonDetailed JD:Knowledge, Skills, and Abilities Requirements: List unique knowledge, skills, or problem-solving requirements.***- Database Performance and Tuning Hardware analysis (Disk I/O, Network I/O, Processors, Memory) Database Configuration Management Database Capacity Planning and...
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Senior L1 Support Lead
2 weeks ago
Delhi, Delhi, India Sigmaways Inc Full timeOur client Netskope is looking for a Senior L1 Support Lead who can Reduce customers' production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...
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Senior L1 Support Lead
4 weeks ago
delhi, India Sigmaways Inc Full timeOur client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...
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Monitoring L1
2 weeks ago
Delhi, Delhi, India NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
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Network Engineer-l1
3 weeks ago
New Delhi, India NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
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L1 Support Specialist
5 days ago
Delhi, India OnebyZero Pte Ltd. Full timeJob DescriptionThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users....
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Customer Technical Support
1 week ago
new delhi, India Peoplefy Full timeHi all,Greetings for the Day!!Urgently Hiring for Customer technical support with 1+ years of experience in L1 Customer technical support. The candidate must be good at analyzing the issue and providing the best resolution on time, must have experience in inbound, outbound, and email support.Domestic/Global experience would doThis exciting opportunity is...
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Site Reliability Engineer L1
2 weeks ago
Delhi, Delhi, India Sigmaways Inc Full timeExcellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application SupportMust have worked with large enterprise customers/applications.Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...
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Service Delivery Field Support Engineer
5 days ago
New Delhi, India NTT DATA Full timeJob DescriptionMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
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Service Delivery Field Support Engineer
1 week ago
New Delhi, India NTT Full timeJOB DESCRIPTIONMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
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Flexcube Support
1 month ago
New Delhi, India Clover Infotech Private Limited Full timeShould have 1 -2 years of experience in FCR and FCC Application Logging of new incident tickets service requests in IT helpdesk tool for issues reported through call or email Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business User’s Incidents and Service Requests Monitoring of mass incident tickets...
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Site Reliability Engineer L1
1 week ago
Delhi, India Sigmaways Inc Full timeExcellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support1. Must have worked with large enterprise customers/applications.2. Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...
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Site Reliability Engineer L1
4 weeks ago
delhi, India Sigmaways Inc Full timeExcellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application SupportMust have worked with large enterprise customers/applications.Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...
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SOC Analyst L1
7 days ago
New Delhi, India NTT DATA Full timeJob DescriptionMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
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Service Delivery Field Support Engineer
5 days ago
new delhi, India NTT DATA Full timeJob Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...
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Service Delivery Field Support Engineer
1 week ago
new delhi, India NTT Full timeJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...