Senior Program Manager

3 weeks ago

Gurugram, India R1 RCM Full time

Department: Corporate Communications / HR / Marketing

Reports To: Associate Director Marketing

Employment Type: Full-Time

Role Overview:

We are seeking a dynamic and experienced Senior Manager Communications to lead strategic communication initiatives. This role demands a strong leader with exceptional project management skills, creative design capabilities, and the ability to manage vendors and build lasting relationships across the organization.

Key Responsibilities:

Strategic Communications & Leadership

  • Develop and execute comprehensive communication strategies aligned with organizational goals.
  • Lead cross-functional communication projects with clear timelines, deliverables, and stakeholder engagement.
  • Serve as a trusted advisor to senior leadership on communication matters.

Project & Intranet Management

  • Oversee the planning, execution, and delivery of communication projects across multiple channels.
  • Manage and enhance the company intranet as a central hub for employee engagement and information.
  • Ensure timely updates, user-friendly design, and relevant content on the intranet platform.

Design & Content Development

  • Create visually compelling communication materials including newsletters, infographics, presentations, and videos.
  • Collaborate with design teams or independently produce high-quality creative assets.
  • Maintain brand consistency across all communication touchpoints.

Vendor & Stakeholder Management

  • Identify, onboard, and manage external vendors including design agencies, content creators, and tech partners.
  • Negotiate contracts, monitor performance, and ensure timely delivery of services.
  • Build strong relationships with internal stakeholders to understand communication needs and deliver impactful solutions.

Relationship Building & Engagement

  • Foster a culture of open communication and collaboration across departments.
  • Drive employee engagement through innovative campaigns and storytelling.
  • Organize town halls, leadership messages, and feedback mechanisms to strengthen internal communication.

Qualifications & Skills:

  • Bachelors/ Masters degree in Communications, Marketing, Journalism, or related field.
  • 10-12 years of experience in corporate communications, with at least 3 years in a team handling/ leadership role.
  • Proven experience in project management and intranet administration.
  • Strong design skills using tools like Adobe Creative Suite, Canva, or similar platforms.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills with the ability to influence and build relationships.
  • Experience in managing vendors and cross-functional teams.

Preferred Attributes:

  • Strategic thinker with a creative mindset.
  • Proactive, organized, and detail oriented.
  • Comfortable working in a fast-paced, dynamic environment.

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