Customer Technical Support

1 month ago


Thane, India ProntoSys Full time

Salary : 2.40-3L

Experience : 1+ Years


Company Description

ProntoSys is a global Digital Marketing Company with offices in Dubai, Mumbai, and Gurugram. We specialize in providing a comprehensive range of digital marketing services including SEO, Social Media Management, Web Design & Development, and more. Our team of Digital Experts is dedicated to delivering tailored solutions that drive results for businesses worldwide.


Role Description

This is a full-time on-site role for a Customer Technical Support position located in Mumbai. The Customer Technical Support role involves tasks such as providing technical assistance, troubleshooting customer issues, ensuring customer satisfaction, and maintaining high levels of customer support on a day-to-day basis.


Qualifications

  • Technical Support and Troubleshooting skills
  • Analytical Skills and Customer Satisfaction focus
  • Experience in Customer Support
  • Excellent communication and problem-solving skills
  • Ability to work well in a team environment
  • Relevant certification or degree in Information Technology or related field


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