Service Engineer
2 weeks ago
Shift Timing – 3AM to 12PM
Work Mode – Work from Office (6 days)
Location – Navi Mumbai (A Wing, Technocity IT Park, Wing, Shil Phata - Mahape Rd, Reliance Corporate Park, MIDC Industrial Area, Mahape, Thane, Navi Mumbai, Maharashtra 400710)
Core Responsibilities:–
The person will be responsible for online telephonic support to customer technical queries received from Australian market customers.
Timely updates on customer complaints via the ticketing tool (Freshdesk) or any other system (whatapp) whichever management advice to use.
Profession English speaking communication, person should have good knowledge on Electrical and Electronic or power electronics, solar inverters product.
Should able to conduct periodic product training for customer and in-house engineers time to time.
Qualification and Skill set required:-
Good knowledge of power electronics, solar inverters, PV module fundamentals, and solar power plants.
Qualification of BE/B-Tech/Diploma in Electrical, Electronics-Telecommunication.
Professional English communication skills in speaking and writing.
Preference for candidates already working or with good experience in handling solar string inverters.
Preference for candidates who can join within 15 days.
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