Unified Communications Troubleshooting Expert
2 months ago
We are hiring for UC (Unified Communications) with CMMI Level 5 Organization.
Work from office mandatory (5days a week)
Mode of Hire : Permanent
Job Description :
- Microsoft Teams Voice Troubleshooting : Proficient in diagnosing and resolving issues related to Microsoft Teams Voice functionality. Expertise in troubleshooting audio quality, call connectivity, and other Teams Voice-related problems.
- AudioCodes MCE (Mediant Cloud Edition) SBC : In-depth knowledge of AudioCodes MCE, including troubleshooting and configuration. Familiarity with Azure for seamless integration with AudioCodes MCE.
- Microsoft Teams Direct Routing : Experience in setting up and configuring Microsoft Teams Direct Routing for optimal voice communication.
- PowerShell Scripting : Proficient in PowerShell scripting, specifically for bulk user additions in Microsoft Teams.
- UCCX Scripting : Strong understanding of Cisco Unified Contact Center Express (UCCX) scripting for troubleshooting complex scripts and implementing changes.
- UC Background in Cisco Products : Additional background knowledge in Unified Communications, particularly with Cisco products.
- Communication and Collaboration : Collaborate effectively with cross-functional teams, communicate technical issues clearly, and provide timely resolutions.
- Documentation : Maintain comprehensive documentation of configurations, troubleshooting steps, and changes made to the UC environment.
- Continuous Learning : Stay updated on industry trends, advancements in UC technologies, and relevant certifications to enhance skills and knowledge.
- Adaptability : Demonstrate flexibility in handling various UC technologies and platforms, including the ability to adapt to evolving communication technologies.
(ref:hirist.tech)We have other current jobs related to this field that you can find below
-
Uc Expert
3 weeks ago
Pune, Maharashtra, India Cognizant Full timeUC Expert (Unified Communication) **Responsibilities**: Main Primary Key requirement for now, - UCCX Scripting, Call Flows & UCCX agent configuration. Knowledge with Cisco Finesse Application. - UCCX agent Configuration and Team, Trigger, Call Control Group (CCG), CSQ and skills Configuration.Scripting Secondary requirement: MS Teams Voice and Audio Codec...
-
Unified Communications Engineer
2 months ago
Pune, India ACI Worldwide Full timeACI Worldwide Inc.(: ) is a company headquartered in Elkhorn Nebraska ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by , such as third-party electronic , payment associations, switch interchanges, , corporations, and a wide range of transaction-generating...
-
Unified Communications Engineer
2 months ago
bangalore, India ACI Worldwide Full timeACI Worldwide Inc. (: ) is a company headquartered in Elkhorn Nebraska ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by , such as third-party electronic , payment associations, switch interchanges, , corporations, and a wide range of transaction-generating...
-
Unified Communications Engineer
2 days ago
Pune, Maharashtra, India ACI Worldwide Full timeACI Worldwide Inc. (: ) is a company headquartered in Elkhorn Nebraska ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by , such as third-party electronic , payment associations, switch interchanges, , corporations, and a wide range of transaction-generating...
-
Unifier & Web Services Administrator
2 weeks ago
Bangalore, India Swift Strategic Staff Solutions INC Full timeAbout the Role :We are seeking a skilled and experienced Unifier and Web Services Administrator to join our team! This role is crucial for ensuring the smooth operation, maintenance, and administration of our Unifier platform and web services. The ideal candidate possesses a strong understanding of Unifier functionalities and web development experience to...
-
Unifier & Web Services Administrator
2 months ago
Bangalore, India Swift Strategic Staff Solutions INC Full timeAbout the Role :We are seeking a skilled and experienced Unifier and Web Services Administrator to join our team! This role is crucial for ensuring the smooth operation, maintenance, and administration of our Unifier platform and web services. The ideal candidate possesses a strong understanding of Unifier functionalities and web development experience to...
-
Black Box
2 weeks ago
Bangalore, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full timeAt Black Box, the mission of a Managed Services Solution Architect (SA) is to utilize their technology and managed services expertise to build creative solutions and help our customers overcome IT operational challenges and achieve their business goals. Our SA's are critical members of the pre-sales team, leading the consultative discovery of our global...
-
Black Box
3 weeks ago
Bangalore, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full timeAt Black Box, the mission of a Managed Services Solution Architect (SA) is to utilize their technology and managed services expertise to build creative solutions and help our customers overcome IT operational challenges and achieve their business goals. Our SA's are critical members of the pre-sales team, leading the consultative discovery of our global...
-
Black Box
3 weeks ago
bangalore, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full timeAt Black Box, the mission of a Managed Services Solution Architect (SA) is to utilize their technology and managed services expertise to build creative solutions and help our customers overcome IT operational challenges and achieve their business goals. Our SA's are critical members of the pre-sales team, leading the consultative discovery of our global &...
-
Black Box
3 weeks ago
Bangalore, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full timeAt Black Box, the mission of a Managed Services Solution Architect (SA) is to utilize their technology and managed services expertise to build creative solutions and help our customers overcome IT operational challenges and achieve their business goals. Our SA's are critical members of the pre-sales team, leading the consultative discovery of our global...
-
Black Box
1 day ago
bangalore, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full timeAt Black Box, the mission of a Managed Services Solution Architect (SA) is to utilize their technology and managed services expertise to build creative solutions and help our customers overcome IT operational challenges and achieve their business goals. Our SA's are critical members of the pre-sales team, leading the consultative discovery of our global &...
-
Black Box
2 weeks ago
Bangalore, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full timeAt Black Box, the mission of a Managed Services Solution Architect (SA) is to utilize their technology and managed services expertise to build creative solutions and help our customers overcome IT operational challenges and achieve their business goals. Our SA's are critical members of the pre-sales team, leading the consultative discovery of our global...
-
Pune - Telesales (Usa Shift)
1 day ago
Pune, India PeopleLink Unified Communications Private Limited Full timeJob Information Industry - Sales - MarketingSalary - As per Industry standardsWork Experience - 1-3 yearsCity - Pune CityState/Province - MaharashtraCountry - IndiaZip/Postal Code - 411001About us - Hi,- We have an URGENT job opening for Tele Sales Executive, for USA Market. LOCATION: World Trade Center, PUNE (Not work from Home)- Shift Timing : 8pm to 5am...
-
Unified Communication
4 weeks ago
bangalore, India Unisys Full timeDescription : Position will be dedicated to UCaaS (MS Teams AV/Conferencing, MS Teams Phone System, UC Contact Center etc.). Responsibilities and Accountabilities: Must possess good working knowledge of Microsoft Teams, MS Teams Meeting Rooms, LYNC and Skype for Business Server and Exchange Unified Messaging (UM). May have worked on various...
-
Pune - Graphics Designer
1 week ago
Pune, India PeopleLink Unified Communications Private Limited Full timeJob Information Industry - MarketingSalary - As per Industry standardsCity - Pune CityState/Province - MaharashtraCountry - IndiaZip/Postal Code - 411001About us - Hi,- We have an URGENT job opening for Graphics Designer. LOCATION: World Trade Center, PUNE (Not work from Home) Key Skills: - Graphic Designing with knowledge on Adobe creative suite, Adobe...
-
Uc Expert
2 days ago
Pune, Maharashtra, India Cognizant Full timeUC Expert (Unified Communication)Responsibilities:Main Primary Key requirement for now, UCCX Scripting, Call Flows & UCCX agent configuration. Knowledge with Cisco Finesse Application. UCCX agent Configuration and Team, Trigger, Call Control Group (CCG), CSQ and skills Configuration.ScriptingSecondary requirement:MS Teams Voice and Audio Codec SBC expert.
-
bangalore, India Okta, Inc. Full timeGet to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business...
-
Unified Functional Test Engineer
2 days ago
Pune, Maharashtra, India Randstad India Full timeJob Title : Micro Focus Unified Functional test Engineer.Location: Pune.Experience: 6-8 years.Job Description :As a Quality Engineer (Tester), you will be responsible for enabling full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day...
-
bangalore, India Okta, Inc. Full timeGet to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business...
-
42Gears Mobility Systems
2 weeks ago
Bangalore, India 42Gears Mobility Systems Pvt Ltd Full timeRole Description : As a Technical Support Engineer at 42Gears, you will play a pivotal role in guaranteeing client satisfaction through prompt and efficient technical assistance.Roles and responsibilities : - Handle incoming support calls, emails, and chat messages from clients encountering technical issues.- Diagnose and troubleshoot technical issues...
