Uc Expert

3 weeks ago


Pune Maharashtra, India Cognizant Full time

UC Expert (Unified Communication)

**Responsibilities**:
Main Primary Key requirement for now,
- UCCX Scripting, Call Flows & UCCX agent configuration. Knowledge with Cisco Finesse Application.
- UCCX agent Configuration and Team, Trigger, Call Control Group (CCG), CSQ and skills Configuration.Scripting

Secondary requirement:
MS Teams Voice and Audio Codec SBC expert.



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