Workplace Technologies Unified Communications Audiovisual Engineer

4 weeks ago

bangalore, India Okta, Inc. Full time

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 
Join our team We’re building a world where Identity belongs to you.

Workplace Technologies Unified Communication/ AV Engineer (Experience Level 5 Engineer) in Okta’s India Office location Q1 

The candidate must be highly motivated, have a sharp eye and attention to detail, respond quickly when needed, and have sound decision-making skills. 

Job Role Summary: 

Experience managing global enterprise communication and collaboration solutions Drive implementations, enhancements, and remediation of Unified Communications/ Audiovisual hardware & SaaS applications  Design, deliver, and document existing and new enterprise solutions  Design & Deliver AV standards for conference rooms: New Office Build, Refresh, and Office Expansions Ability to lead the engineering direction of services and team  Expertise in SCCP, SIP, , , WebRTC, and RTMPS protocols for voice/ video calling and streaming, with a solid grasp of Layer 2 & 3 Networking Concepts Drive the design and implementation of enterprise conferencing, collaboration, voice, video, webcast, and mobility infrastructure Partner with the business to evaluate workflows and identify any changes or enhancements that can improve/ enhance hardware or software systems Excellent technical leadership skills include project planning, scheduling, and resource management skills.

WT/ UC Engineer: 

Lead critical objectives Zoom, Video Conferencing Systems & Collaboration Platforms  Requires a strong strategic and security-first mindset Experience with enterprise integration, automation, and improving process efficiencies  Manage the life cycle of SaaS applications Design, Deploy, and Support AV conferencing and event solutions  Provide Administrators SOP and Colleague Training with Documentation  RCA Documentation and Develop Redmdeitation Plan for P0/P1 issues Produced Quick Reference Guide for Colleagues Establish strong Security/Privacy/Legal to secure and deploy SaaS applications Partner with Security/Network teams to deploy on-premise solutions  Evaluate Tools for colleagues and make recommendations Evaluate Conferencing Hardware and make recommendations Provide C-Level Support Advanced Troubleshooting of SaaS applications, Security, and AV Systems  Exercises judgment in selecting methods, techniques, and evaluation criteria for delivering results Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, including inter-organizational impact Interact with senior internal and external personnel on event production matters, standards, and related projects 

Required Skills and Experience Level: 

Bachelor's Degree preferred in CS, IT, Audiovisual, MIS, related technical degree or equivalent 6+ years of relevant experience Experience working in fast-paced pace highly secure environments  Advanced knowledge of SaaS platforms and AV systems, operations, and maintenance procedures  Advanced knowledge of enterprise IT and SaaS security principles and best practices  Strong ability to build, execute, and complete initiatives with minimal oversight  UC Platforms and AV Systems Integration  Advanced understanding of corporate network architecture, management, and networking technologies (WiFi, DNS, QoS, VLANs, etc.)  Track and document daily to quarterly activities per Okta’s requirements 

Preferred Skills:

Familiarity with software development methodologies such as Agile and Scrum, development tools IDEs, and version control systems. Experience with on-premise security systems, , Badging Systems, Security cameras, etc. Security Compliance Certification ISC2  Familiarity with QSC, Dante, Crestron, Shure, and AV over IP Collaborative thought leader with the ability to take a proactive approach to dynamic technical aspects of the role Cross-functional Collaboration with various teams, organizations, and vendors Okta Essentials Certification is a plus  Jamf Associate Certification is a plus 

What you can look forward to as an Full-Time Okta employee

Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today .

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