Customer Succes Associate

2 weeks ago

Bengaluru, Karnataka, India Liquide Full time

Company Description

Liquide is dedicated to simplifying the investing process by providing comprehensive information and guidance for informed stock investment decisions. Our platform offers top stock recommendations, portfolio analysis, AI-powered stock reports, and educational resources through Liquide Academy. With a solid track record of building valuable digital businesses, Liquide offers tools for confident investing through your existing broker account. We are a SEBI registered Research Analyst with a commitment to delivering exceptional services and insights.

Role Description

This is a full-time on-site role for a Customer Success Associate located in Bengaluru. The role involves providing excellent customer support, enhancing customer experience, and delivering outstanding customer service. Day-to-day tasks include addressing customer inquiries, managing customer accounts, providing training sessions, and supporting sales initiatives. The Customer Success Associate will work closely with various teams to ensure customer satisfaction and retention.

Qualifications

  • Customer Support, Customer Experience, and Customer Service skills
  • Training skills to help customers utilize our platform effectively
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience in the financial services or investment industry is a plus
  • Bachelor's degree in Business, Finance, Marketing, or a related field

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