IND - Sales Team Leader (INDIA) Forex/Trading

1 month ago

new delhi, India Zeal Group Full time

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus

We are a product and people focused company who are passionate about growth, innovative technology, and collaboration

What you’ll be doing:

  • Maintain customer experience through team member interaction and products presentation.
  • Develop and train India sales team members by conducting daily sales observations, weekly reports and meetings.
  • Execution of company standard sales process and procedure.
  • Mentor and train sub-ordinates to become top performers and product experts in order to grow customer base.
  • Follow up on CRM records and make sure it is always updated.
  • Maintain knowledge of new products, offerings, and company promotions for targeted customer.
  • Ensure India sales team is meeting KPI’s on daily, monthly, quarterly basis.
  • Demonstrate teamwork by assisting and cooperating with co-workers as needed
  • Maintain confidentiality of company and all customer records.
  • Represent company in areas of public relations like expos, company events, etc.
  • Achieve needed results and a high level of sales performance.
  • Assist CS team in maintaining KYC documentation.
  • Oversee and ensure compliance of all sub-ordinates.
  • Conduct Quality Assurance call reviews in a timely manner to better coach the team.
  • Recommend new products and services and/or procedural adjustments based on customer needs and market changes.
  • Ensure sales team is achieving sales targets including:
  • No. of Accounts (Lead to Account)
  • No. of Funded Accounts (FTD)
  • Gross Deposits.
  • Client Satisfaction.
  • No. of daily calls.
  • Quality of calls.

Requirements

What you’ll need:

  • Degree holder of any business-related disciplines.
  • Minimum 5 years of working experience in sales and/or business development for FOREX/ Financial industry, exposure in India or other SEA Market is preferrable.
  • 2-3 years of proven successful record in leading a sales team.
  • Excellent verbal and written communication skills
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to act with integrity and professionalism
  • Proficient with Microsoft Office Suite or related software

Benefits

  • Will be shared during interview

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