Front Desk Associate/ Receptionist

4 weeks ago


mumbai, India SPJIMR SP Jain Institute of Management & Research Full time
About SPJIMR:
S. P. Jain Institute of Management and Research (SPJIMR), established in 1981 in Mumbai, is a leading postgraduate management institute, recognised by Financial Times Global Rankings as India’s #1 business school, by Business Today as one of the country’s top five business schools, and by the Positive Impact Rating, a Swiss association, as one of the top five business schools worldwide in terms of social impact.
Job Duties:
Greet and welcome guests as soon as they arrive at the office and answer any questions visitors have
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Maintains the phone directory
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Keep detailed and accurate records of visitor requests and of calls received
Receive, sort and distribute daily mail/ courier deliveries
Support the Travel Desk team as per requirement
Perform ad-hoc administrative duties
Location: Andheri West
Education: Graduation Mandatory
Experience: Proven work experience of atleast 3 years as a receptionist / Front Office Representative/similar role
Skills/Capabilities required:
Customer service attitude
Excellent written and verbal communication skills
Multitasking and time-management skills, with the ability to prioritize tasks
Ability to be resourceful and proactive when issues arise
Punctual

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