Front Desk Receptionist
5 days ago
**Front Desk Receptionist - (Female only)**
**Job Summary**:
The front desk receptionist serves as the first point of contact for visitors, clients, and customers of an organization. They are responsible for providing exceptional customer service and ensuring that all individuals are greeted warmly and directed to the appropriate person or department. The receptionist also handles administrative tasks, including answering phone calls, scheduling appointments, and managing the flow of information in and out of the office.
**Key Responsibilities**:
- Greeting and Welcoming Guests: Create a positive first impression by warmly greeting and welcoming all visitors, clients, and customers. Ensure that they feel comfortable and attended to during their visit.
- Answering and Directing Phone Calls: Handle incoming phone calls promptly and professionally. Provide information, take messages accurately, and transfer calls to the appropriate individual or department.
- Managing the Reception Area: Maintain a clean, organized, and professional reception area. Keep it well-stocked with necessary supplies, such as brochures, forms, and relevant materials.
- Appointment Scheduling: Schedule appointments and maintain a comprehensive calendar for the organization. Coordinate with staff members to ensure that appointments are efficiently managed and conflicts are avoided.
- Providing Information and Assistance: Serve as a resource for visitors by providing information about the organization, its services, and any ongoing events or promotions. Assist with general inquiries and direct individuals to the appropriate person or department.
- Administrative Support: Assist with various administrative tasks, such as data entry, filing, and photocopying. Prepare and modify documents, including letters, memos, and reports, as requested by staff members.
- Maintaining Security and Safety: Monitor and control access to the premises, ensuring the safety and security of staff, visitors, and property. Follow established procedures for visitor registration, key issuance, and emergency situations.
- Multitasking and Prioritizing: Handle multiple tasks simultaneously and prioritize them based on urgency. Adapt quickly to changing circumstances and maintain a calm and professional demeanor in stressful situations.
**Qualifications and Skills**:
- High school diploma or equivalent (additional education or certification is a plus)
- Proven experience as a receptionist or in a customer service role
- Excellent verbal and written communication skills
- Professional and friendly demeanor, with strong interpersonal skills
- Proficiency in using office equipment, including phone systems and computers
- Strong organizational and time management abilities
- Attention to detail and accuracy in handling administrative tasks
- Ability to handle confidential information with integrity and discretion
**Salary**: Up to ₹19,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Where do you stay?
**Experience**:
- Front desk/Receptionist: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 8657024811
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