Field IT Service Coordinator

1 week ago

Mumbai, India Hays Full time
For one of our clients in the MedTech industry, we are looking for a Field IT Service Coordinator, who will work for the company on site for 6 months via Hays, with the option of following internalization.

We are specifically seeking someone who can send us invoices.

Tasks:Translate business needs into business solutions, including technical recommendationsParticipate in and execute business/operation process improvement related to IT with function managersParticipate in and lead projects, such as tech upgrades and rollout of new software/technologyUphold and follow IT standards and directivesProvide 1.5 and 2nd partial 1 and 1.5 level support locallyResponsible for IT service in India, including software/hardware support, network connectivity support, and local application supportProvide IT-related training and coaching to usersTravel as required to other locations in India and region (APAC) to support or for projectsHands-on experience in setting up computers in a Microsoft Windows environment, Windows Server, and Active Directory AdministrationKnowledge of switch management/configuration, network administration and management, and Microsoft 365 IT support

Qualifications:Degree or equivalent experience within Computer Science field2 to 4 years of relevant experience in IT service management and working with people at different levels of the organizationMCSE, CCNA, or equivalent IT technical certificationExceptional analytical and technical aptitudeExcellent problem-solving skillsAbility to work independently and integrate well into teamsProject Management credentials (eg PMP, Prince2) and ITIL certification are desirableFluent in English with knowledge of other Asian languages being preferred

Benefits:Possibility to start working for an international company with a very good renown in an multi cultural teamOption auf a permanent position after a start as an external workerIndividual collaboration with our team during the whole recruitment process as during the project

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