Salesforce Administrator

4 weeks ago


pune, India Practicology Full time

Job Description:

  • Responsible for management of Salesforce platforms, overseeing architectural design, and providing architectural guidance for solution delivery projects
    • Own the training and development of SF end users to improve adoption allowing the business to fully leverage the Salesforce product suites
    • Providing technical guidance on architectural solutions within the Salesforce environment and third party software
    • Designing workflow automation with business owners
    • Lead Salesforce governance plan and product roadmap
    • Support configuration in Salesforce - including but not limited to creating custom objects, fields, validation/workflow rules, flows, data clean up, creating users, profiles, and roles
    • Develop Salesforce Org strategy to manage existing org across departments
  • Proactively coordinate with various stakeholders (domestically & internationally) to prioritize projects and communicate changes to those stakeholders
  • Fully own & manage the sales tech stack (supporting how it integrates with marketing tech), ensuring that we are getting the best return out of our investment, e.g. monitoring usage, managing integrations, etc.
    • Manage budget in conjunction with sales leadership
    • Provide technical and architectural leadership for SalesForce applications, platforms, middleware, 3rd party services, and databases
    • Identify and recommend third-party products/applications and determine when it is appropriate to enhance our Salesforce experience
  • Build and maintain territories to support a growing sales team; build efficiencies and automation into the account assignment for these territories
  • Build and maintain reporting that gives leadership full visibility into conversion across our funnel, including multi-touch attribution that will help to drive more intelligent investment decisions
  • Evaluate and integrate tools that support our sales enablement efforts
  • Partner with IT team in implementing process changes to ensure compliance with privacy policies, security audits and certifications
  • Build and maintain sales compensation plans; coordinate with Finance to provide reporting for these to all commissioned employees

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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