NICE CXOne Support

1 month ago


Hyderabad, India Tata Consultancy Services Full time
Years of experience: 2-4 yearsJob Location: Hyderabad.

Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE contact center solution4. Nice CXONE contact center L1/L1.5 troubleshooting skill for Access, Call, License and Performance related issues5. Leverage knowledgebase to troubleshoot the issues and route the tickets to respective support groups accordingly6. ITIL Certification

Good-To-Have:

7. Ability to think around problems and come up with creative solutions8. NICE CXOne Ticketing Tool Knowledge9. Microsoft Certification
  • Nice cxone support

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    NICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...

  • Nice CXOne Support

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    NICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...

  • Nice CXOne Support

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    NICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...

  • Nice CXOne Support

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    NICE CXOne Support Experience: 6+ Years Location: Hyderabad Job description 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web) 3....

  • Nice CXOne Support

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    NICE CXOne Support Experience: 6+ Years Location: Hyderabad Job description 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)...

  • NICE CXOne Support

    4 weeks ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 years Job Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice...

  • Nice cxone support

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...

  • Nice CXONE

    2 months ago


    Hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....

  • NICE CXOne Support

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...

  • NICE CXOne Support

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...

  • NICE CXOne Support

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 years Job Location: Hyderabad. Must have: 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web) 3. Experience in...

  • NICE CXOne Support

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 years Job Location: Hyderabad. Must have: 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web) 3....

  • Nice cxone

    1 month ago


    Hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice Cx OneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....

  • Nice CXONE

    2 months ago


    Hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....

  • Nice CXONE

    2 months ago


    Hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOne Location - Hyderabad Experience - 4 to 6 years Job Description- 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and...

  • Nice CXONE

    2 months ago


    Hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....


  • Hyderabad, India Tata Consultancy Services Full time

    NICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...


  • Hyderabad, Telangana, India Tata Consultancy Services Full time

    Job Description:We are looking for an experienced Contact Center Representative to join our team at Tata Consultancy Services in Hyderabad. The successful candidate will be responsible for providing high-quality customer service and technical support for Nice CXONE related Incidents and Service Requests.Key Responsibilities:Provide exceptional customer...


  • hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...


  • hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....