NICE CXOne Support
1 month ago
Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE contact center solution4. Nice CXONE contact center L1/L1.5 troubleshooting skill for Access, Call, License and Performance related issues5. Leverage knowledgebase to troubleshoot the issues and route the tickets to respective support groups accordingly6. ITIL Certification
Good-To-Have:
7. Ability to think around problems and come up with creative solutions8. NICE CXOne Ticketing Tool Knowledge9. Microsoft Certification
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Nice cxone support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeNICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...
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Nice CXOne Support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeNICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...
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Nice CXOne Support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeNICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...
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Nice CXOne Support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeNICE CXOne Support Experience: 6+ Years Location: Hyderabad Job description 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web) 3....
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Nice CXOne Support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeNICE CXOne Support Experience: 6+ Years Location: Hyderabad Job description 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)...
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NICE CXOne Support
4 weeks ago
Hyderabad, India Tata Consultancy Services Full timeYears of experience: 2-4 years Job Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice...
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Nice cxone support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeYears of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...
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Nice CXONE
2 months ago
Hyderabad, India Tata Consultancy Services Full timeTCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....
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NICE CXOne Support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeYears of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...
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NICE CXOne Support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeYears of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...
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NICE CXOne Support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeYears of experience: 2-4 years Job Location: Hyderabad. Must have: 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web) 3. Experience in...
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NICE CXOne Support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeYears of experience: 2-4 years Job Location: Hyderabad. Must have: 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web) 3....
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Nice cxone
1 month ago
Hyderabad, India Tata Consultancy Services Full timeTCS is Hiring for Nice Cx OneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....
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Nice CXONE
2 months ago
Hyderabad, India Tata Consultancy Services Full timeTCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....
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Nice CXONE
2 months ago
Hyderabad, India Tata Consultancy Services Full timeTCS is Hiring for Nice CxOne Location - Hyderabad Experience - 4 to 6 years Job Description- 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and...
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Nice CXONE
2 months ago
Hyderabad, India Tata Consultancy Services Full timeTCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....
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▷ (15h Left) Nice CXOne Support
1 month ago
Hyderabad, India Tata Consultancy Services Full timeNICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...
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Nice CXONE Support Engineer
3 weeks ago
Hyderabad, Telangana, India Tata Consultancy Services Full timeJob Description:We are looking for an experienced Contact Center Representative to join our team at Tata Consultancy Services in Hyderabad. The successful candidate will be responsible for providing high-quality customer service and technical support for Nice CXONE related Incidents and Service Requests.Key Responsibilities:Provide exceptional customer...
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hyderabad, India Tata Consultancy Services Full timeYears of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...
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hyderabad, India Tata Consultancy Services Full timeTCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....