Nice CXOne Support

3 days ago


Hyderabad, India Tata Consultancy Services Full time

NICE CXOne Support

Experience: 6+ Years

Location: Hyderabad

Job description

1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests

2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)

3. Experience in Nice CXONE contact center solution

4. Nice CXONE contact center L1/L1.5 troubleshooting skill for Access, Call, License and Performance related issues

5. Leverage knowledgebase to troubleshoot the issues and route the tickets to respective support groups accordingly

6. ITIL Certification


  • Nice cxone support

    1 day ago


    Hyderabad, India Tata Consultancy Services Full time

    NICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...

  • NICE CXOne Support

    7 days ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...

  • Nice CXOne Support

    3 days ago


    Hyderabad, India Tata Consultancy Services Full time

    NICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...

  • Nice CXOne Support

    3 days ago


    Hyderabad, India Tata Consultancy Services Full time

    NICE CXOne SupportExperience: 6+ YearsLocation: HyderabadJob description1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in...

  • Nice CXOne Support

    3 days ago


    Hyderabad, India Tata Consultancy Services Full time

    NICE CXOne Support Experience: 6+ Years Location: Hyderabad Job description 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web) 3....

  • Nice cxone support

    6 days ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...

  • Nice CXONE

    2 weeks ago


    hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOne Location - Hyderabad Experience - 4 to 6 years Job Description- 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email...

  • NICE CXOne Support

    6 days ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...

  • NICE CXOne Support

    7 days ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 years Job Location: Hyderabad. Must have: 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web) 3. Experience in...

  • NICE CXOne Support

    1 week ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 yearsJob Location: Hyderabad.Must have:1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3. Experience in Nice CXONE...

  • NICE CXOne Support

    6 days ago


    Hyderabad, India Tata Consultancy Services Full time

    Years of experience: 2-4 years Job Location: Hyderabad. Must have: 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web) 3....

  • Nice CXONE

    2 weeks ago


    Hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....

  • Nice CXONE

    3 weeks ago


    hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOne Location - Hyderabad Experience - 2 to 4 years Job Description- - Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests - Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and...

  • Nice CXONE

    3 weeks ago


    hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOne Location - Hyderabad Experience - 2 to 4 years Job Description- Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and...

  • Nice CXONE

    3 weeks ago


    hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOneLocation - HyderabadExperience - 2 to 4 yearsJob Description-- Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests- Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)-...

  • Nice cxone

    2 weeks ago


    Hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice Cx OneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....

  • Nice CXONE

    2 weeks ago


    hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOne Location - Hyderabad Experience - 4 to 6 years Job Description- 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and...

  • Nice CXONE

    2 weeks ago


    Hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....

  • Nice CXONE

    2 weeks ago


    Hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOne Location - Hyderabad Experience - 4 to 6 years Job Description- 1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and...

  • Nice CXONE

    2 weeks ago


    Hyderabad, India Tata Consultancy Services Full time

    TCS is Hiring for Nice CxOneLocation - HyderabadExperience - 4 to 6 yearsJob Description-1. Responsible for providing L1 support for Nice CXONE related Incidents and Service Requests 2. Duties and responsibilities include handling calls, providing support, troubleshooting and ensuring customer satisfaction using varies channels (Voice, Chat, Email and Web)3....