AGM - Area Lead - Vi Stores

1 month ago

chennai, India Vodafone Idea Limited Full time

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Area Lead – Vi Sores

Job Level/ Designation

M2/ Asst. General Manager

Function / Department

Postpaid / Vi Stores

Reports to

Vi Stores Lead

Job Purpose

Manage the mapped Vi Stores and grow customer and revenue market share. Key purpose of the role includes –

Increasing footfall, conversion-to-customers and sales Increasing profitability through innovative sales and revenue maximization programs Enhance customer experience across all VIL retail outlets

Key Result Areas/Accountabilities

Achieve sales target for all products (Post-paid – red, family etc. /Mifi, Premium nos., and other offerings that may be introduced from time to time. Facilitate roll-out/Relocation of Vi Stores Manage efficacy of GMB(Google my biz) for end to end implementation, cross pollination, any kind of Non-compliance/non-adherence in your area Ensure and monitor quality of acquisition through the retail channel Achieve revenue targets at Vi Stores Setting up a governance and following up with Circle Vi Store Lead for CAPA of complaints and processes to drive business process re-engineering Full ownership of complaints accrued from Vi stores as a part of escalation management Oversee Store Manager in key operating costs – store operating cost, people cost etc. Manage churn and achieve customer satisfaction for walk-in customers at Vi Stores Work with Marketing Team to recommend marketing, branding and promotion activities to increase footfalls Keep employee-retention and motivation levels high through regular reviews of performance of both on-roll and off-roll employees Identify gaps in performance of immediate team and ensure training to bridge the same

Core Competencies, Knowledge, Experience

Understanding of organized retail management best practices and customer relationship management  Leadership & people management skills

Must have technical / professional qualifications:

Management Graduate P&L management skills Understanding of organized retail management best practices and customer relationship management Leadership & people management skills

Years of Experience

7-10 years of experience in Retail Operations with at least a couple of years in people management roles.

Direct reports

9-12 depending on size of Team/territory assigned.

Vodafone Idea Limited  (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

  • AGM - Area Lead - Vi Stores

    1 month ago

    Chennai, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • AGM - Area Lead - Vi Stores

    3 weeks ago

    Chennai, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • AGM - Area Lead - Vi Stores

    1 week ago

    Chennai, Tamil Nadu, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is a strategic partnership between the Aditya Birla Group and Vodafone Group, leading the telecommunications sector in India. The company offers comprehensive Voice and Data services nationwide across 2G, 3G, and 4G platforms. With a wide spectrum portfolio to meet the increasing data and voice demands, Vodafone Idea is dedicated to...

  • AGM - Area Lead - Vi Stores

    3 weeks ago

    Chennai, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • AGM - Area Lead - Vi Stores

    4 weeks ago

    Chennai, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • AGM - Area Lead - Vi Stores

    1 week ago

    Chennai, Tamil Nadu, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Agm - Digital & Alliances

    2 months ago

    Chennai, Tamil Nadu, India Vodafone Idea Full time

    Job Req ID: 42545- Location: Chennai, IN- Function: Retail- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

  • Agm - Digital & Alliances

    22 hours ago

    Chennai, Tamil Nadu, India Vodafone Idea Full time

    Job Req ID: 42545- Location: Chennai, IN- Function: Retail- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

  • Store Executive/field Executive

    2 months ago

    Chennai, India Vi - Vodafoneidea Full time

    Customer handling and Selling Postpaid - Store Executive Visit near by Company's to generate the leads and close Postpaid connection - Field Executive **Salary**: ₹15,000.00 - ₹19,000.00 per month **Benefits**: - Health insurance - Leave encashment - Life insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Commission pay -...

  • Manager - Vi stores

    2 days ago

    Chennai, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Manager - Vi Stores

    1 month ago

    Chennai, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Manager - Vi Stores

    3 weeks ago

    Chennai, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Manager - Vi Stores

    1 month ago

    chennai, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Agm - Digital & Alliances

    4 weeks ago

    Chennai, Tamil Nadu, India Vodafone Idea Full time

    Job Req ID: 43990- Location: Chennai, IN- Function: Retail- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

  • Agm - Digital & Alliances

    3 hours ago

    Chennai, Tamil Nadu, India Vodafone Idea Full time

    Job Req ID: 43990- Location: Chennai, IN- Function: Retail- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

  • Dm - Trends Store

    4 weeks ago

    Chennai, India Reliance Retail Full time

    **Posted Date** - 27 Jul, 2023**Business** - Reliance Trends**Family** - Trends Store**Functional Business Area** - Store Operations**Location** - Chennai**Responsibilities**: - To achieve the revenue and gross margin targets for the categories managed - To optimize the store display stock and back-store inventory to increase the stock turns for the...

  • Agm-national Account

    2 weeks ago

    Chennai, India Vodafone Idea Full time

    Job Req ID: 40572- Location: Chennai, IN- Function: VIBS- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Agm IT

    1 week ago

    Chennai, Tamil Nadu, India Larsen & Toubro Full time

    AGM IT & DIGITALISATIONLNT/AI-D/103645- L&T Valves LimitedChennai Manapakkam Posted On 29 May 2024- Required ExperienceYearsSkills:Knowledge & Posting LocationDIGITALIZATIONINFORMATION SECURITYAUTOMATIONMinimum QualificationBACHELOR OF TECHNOLOGY (BTECH)Job Description: Develop and execute a comprehensive digitalization strategy aligned with the business...

  • Mba/ Bba/ Vis-com

    2 months ago

    Chennai, India Crazy Pencilz Studio Full time

    Greeting from Crazy Pencilz, Crazy Pencilz is an amalgamation of creative minds who believe in letting their work speak for themselves. Business Development Executive / **Relationship manager**: - Excellent communication skills - MBA or Vis-com degree will be an added advantage - Identify prospects, generate leads, set up meetings, make a presentation on...

  • Agm - Area Sales

    3 weeks ago

    Chennai, India Vodafone Idea Full time

    Job Req ID: 18602- Location: Chennai, IN- Function: Sales and Distribution- About: **Role** Area Sales Manager **Job Level/ Designation M2 **Function / Department** Sales & Distribution **Location** Chennai **Job Purpose** To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in net...