Associate - Corporate Operations (On 3rd Party, 11 Months Contract)

4 weeks ago


Delhi, India Mettl Full time

Associate Corporate Operations Role: Associate– Corporate Operations (On Contract) Functional Area: Product Support and Delivery Educational Qualification: Any Graduate Experience: 0-3 yrs. Location: Gurgaon Key Responsibilities: · Handling operational queries via email & call 24*7 (B2B2C Business module) · Owning the end-to-end delivery for customers. · Direct interaction with client POC. · Providing resolution and delivery within a specified TAT and defined SLA’s · Coordination with other verticals/teams to resolve the issues/requests. · Conducting training sessions for clients on products. · Working on Custom Report / Analytics (MIS/EXCEL). Preferred Skills Set: · Ability to take initiatives. · Extremely comfortable in fast-paced, high-growth environment. · Creative and analytical thinker; fast learner. · Good speaking & writing English. · Proficient on MS Excel


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