One Airtel.UNOC>GSMC.Service Operations>Lead

3 months ago


gurgaon, India Airtel Full time

Escalation Management - Managing 3rd level of Escalation for AB Customers Customer experience on compliance of quality and quantity of updates (customer call updates) Standardizations through implementation of SOPs / DJs,IVOICE, Training  Online resolution effectiveness--65%; Resolution SLA: 90% in 4 hours and major operational KPIs Part of Governance team to manage AB GSMC Operations



  • Gurgaon, India Airtel Full time

    Escalation Management - Managing 3rd level of Escalation for AB Customers Customer experience on compliance of quality and quantity of updates (customer call updates) Standardizations through implementation of SOPs / DJs,IVOICE, Training  Online resolution effectiveness--65%; Resolution SLA: 90% in 4 hours and major operational KPIs Part of...


  • Gurgaon, India Airtel Full time

    Escalation Management - Managing 3rd level of Escalation for AB Customers Customer experience on compliance of quality and quantity of updates (customer call updates) Standardizations through implementation of SOPs / DJs,IVOICE, Training  Online resolution effectiveness--65%; Resolution SLA: 90% in 4 hours and major operational KPIs Part of...


  • gurgaon, India Airtel Full time

    Escalation Management - Managing 3rd level of Escalation for AB Customers Customer experience on compliance of quality and quantity of updates (customer call updates) Standardizations through implementation of SOPs / DJs,IVOICE, Training  Online resolution effectiveness--65%; Resolution SLA: 90% in 4 hours and major operational KPIs Part of...


  • Gurgaon, Haryana, India Siemens Limited Full time

    Lookingfor challenging role? If you really want to make a difference - make itwith us Yournew role – challenging and future- oriented. Creation of technical documents during the conduction of gasturbine modernization projects (Customer Order Engineering). That Includes: Technicalclarification of relevant engineering scope for GT Instrumentation and...

  • Gts - Gurugram

    2 weeks ago


    Gurgaon, Haryana, India Nityo Infotech Full time

    24x7 , Customer Service , Communication , ITIL , Leadership , Management , Oracle , Quality Management , Team Management , Ability , Access , Analyst , Applications , Assignment , Assignments , Attrition , Base , Basis , Bomgar , Boosting , Career , Communication , Completed , Contact , Continuous Improvement , Customer , Customer Service , DD , Data , Date...

  • Gas Turbine

    2 weeks ago


    Gurgaon, Haryana, India Siemens Limited Full time

    Energy, Siemens LimitedIndia is seeking a responsible, professional, and self-motivated individual tojoin the Gas Turbine R&D, Gurgaon as Gas Turbines Service CustomerApplication Engineer. This position provides an exciting opportunity to work ina fast-paced, dynamic, global product development & service environment. oriented: Creation of technical...

  • Gt - Isd

    2 months ago


    Gurgaon, India Multiplier Brand Solutions Full time

    GURGAON, HARYANA Full Time 1Rs. - 2Rs. Job description - Managing, training, and providing overall guidance to the sales team of an assigned territory. - Setting reasonable sales targets to be achieved by the sales team. - Monitoring the performance of the sales team and motivating members to meet or exceed sales targets. - Collecting customer feedback and...


  • gurgaon, India Compass Group India Full time

    We are seeking a dynamic and experienced Talent Management Lead to join our team at Compass Group India. As the Talent Management Lead, you will play a pivotal role in driving our Talent & Succession programs, overseeing our Performance Development & Review (PDR) processes, and managing our talent building programs. This position requires strong leadership...


  • gurgaon, India Compass Group India Full time

    We are seeking a dynamic and experienced Talent Management Lead to join our team at Compass Group India. As the Talent Management Lead, you will play a pivotal role in driving our Talent & Succession programs, overseeing our Performance Development & Review (PDR) processes, and managing our talent building programs. This position requires strong leadership...


  • Gurgaon, Haryana, India Siemens Limited Full time

    Can we energize societyand fight climate change at the same time? At Siemens Energy, we can.Our technology is key, but our people make the difference. Brilliant mindsinnovate. They connect, create, and keep us on track towards changing theworld's energy systems. Their spirit fuels our mission. Our culture is defined bycaring, agile, respectful, and...


  • Gurgaon, Haryana, India Compass Group India Full time

    We are seeking a dynamic and experienced Talent Management Lead to join our team at Compass Group India. As the Talent Management Lead, you will play a pivotal role in driving our Talent & Succession programs, overseeing our Performance Development & Review (PDR) processes, and managing our talent building programs. This position requires strong leadership...

  • Office Assistant

    4 weeks ago


    Gurgaon, India Chimes aviation academy Full time

    **ob Description: Office Assistant (CAA Ground Training School (GTS), Gurugram)** Position: Office Assistant Location: Gurugram Qualifications: Preferred English (Hons) Age: Maximum age of 28 yrs. Skillset Required: 1) Fluent in English with good pronunciations. 2) Capable of holding classes for English Language 3) Well versed with MS Office (Power...


  • Gurgaon, India Grant Thornton Full time

    **Job Summary**: - Skills - DUE DILIGENCE, RESEARCH ANALYSIS SME Group - Corporate Intelligence-North Designation - Senior Associate Level Grade - GT2 Location - Gurgaon City Job Title - Senior Associate Educational Qualification - B.Com Work Mode we are seeking professionals with 0-2 years’ experience, to join our team in GT’s Noida office. In...

  • Head of Sales

    2 weeks ago


    gurgaon, India People Hire Consulting Full time

    We are attempting to disrupt the natural personal care space by providing customers a differentiated offering of "fresh" personal care products. We use fresh ingredients such as milk, yogurt, pulp/juices of various fruits & vegetables as well as fresh flowers and leaves to build personal care products for everyday use.Role: Retail Business HeadBuild & Lead...

  • Sr. Manager SAP

    2 weeks ago


    Gurgaon, Haryana, India Stryker Full time

    Why join Stryker?We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more about our award-winning organization by visiting Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards –...


  • Gurgaon, Haryana, India Gartner Full time

    Description:Account Executives are responsible for developing relationships with C-level executives.They work with clients and prospects in a specified territory to ensure they understand and receive maximum value from their Gartner services.Grow our business by engaging C-level executive clients and prospects while maintaining a quota within a specific...


  • Gurgaon, Haryana, India Gartner Full time

    Account Executives are responsible for developing relationships with C-level executives. They work with clients and prospects in a specified territory to ensure they understand and receive maximum value from their Gartner services. Grow our business by engaging C-level executive clients and prospects while maintaining a quota within a specific territory...


  • Gurgaon, Haryana, India Lenovo Full time

    Description and Requirements Responsibilities of the position: Manage end to end business at the Key accounts with regards to sales and retail marketing deployment. Drive Sellout for all Key account partners (GT +LFR). Lead the third-party executives (who are dedicated to Motorola) for managing them and helping achieve the sales objectives via...


  • Gurgaon, Haryana, India Stryker Full time

    Why join Stryker?We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more about our award-winning organization by visiting Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards –...


  • Gurgaon, Haryana, India Grant Thornton Full time

    Job Summary: Skills DUE DILIGENCE, RESEARCH ANALYSIS SME Group Corporate Intelligence-North Designation Senior Associate Level Grade GT2 Location Gurgaon City Job Title Senior Associate Educational Qualification B.Com Work Modewe are seeking professionals with 0-2 years' experience, to join our team in GT's Noida office. In this role you will be responsible...