Chief of Staff to CRO

Location: Mumbai preferred/ Remote (India) Working Hours: US Pacific Time Zone (9:30 PM - 6:30 AM IST approximately) Experience: 2-3 years in Chief of Staff/ Account Executive  What You Will Do 1)      Strategic Support & Execution ·      Serve as strategic thought partner to the CRO, helping shape and execute go-to-market strategies. ·      Lead and manage high-priority cross-functional projects from conception to completion. ·      Prepare executive-level presentations, board materials, and strategic communications. ·      Conduct market research, competitive analysis, and revenue forecasting. ·      Represent the CRO in internal and external meetings when required. 2)      Partnership Strategy & Operations ·      Develop and execute partnership strategies with AWS, Azure, and other strategic technology partners. ·      Manage partner relationships and drive joint go-to-market initiatives. ·      Create partnership frameworks, playbooks, and operational processes. ·      Track partnership metrics and optimize for revenue impact. ·      Coordinate with product and engineering teams on partner integrations. 3)      Revenue Operations Excellence ·      Optimize sales processes, workflows, and operational efficiency. ·      Analyze revenue metrics and provide actionable insights. ·      Manage CRO's calendar, priorities, and stakeholder communications. ·      Coordinate between sales, marketing, customer success, and product teams. ·      Drive special projects including new market entry and product launches. 4)      Team & Stakeholder Management ·      Facilitate effective communication across global teams (US and India). ·      Prepare agendas and follow up on action items from leadership meetings. ·      Build relationships with key customers, partners, and investors. ·      Support in hiring and onboarding of revenue team members. What we are looking for ·      2-3 years of experience as Chief of Staff, Strategy Consultant, or similar role. ·      Proven track record in B2B SaaS, enterprise software, or technology companies. ·      Experience working with US-based teams and understanding of US business culture. ·      Demonstrated success in managing complex, cross-functional projects. ·      Experience in partnership management or business development preferred. ·      Analytical Excellence: Strong analytical and problem-solving skills with ability to synthesize complex information. ·      Communication: Exceptional written and verbal communication skills in English. ·      Strategic Thinking: Ability to think strategically while executing tactically. ·      Stakeholder Management: Experience managing senior stakeholders and C-suite executives. ·      Technical Acumen: Understanding of AI/ML, cloud platforms (AWS/Azure), and enterprise software. ·      Tools Proficiency: Advanced skills in PowerPoint, Excel, CRM systems (Salesforce/HubSpot), and project management tools. ·      High degree of professionalism and confidentiality. ·      Self-starter with entrepreneurial mindset. ·      Comfortable with ambiguity in a fast-paced startup environment. ·      Flexibility to work in US hours and occasional travel. ·      Intellectual curiosity and passion for AI technology. ·      MBA from a top-tier institution. ·      Previous startup experience, especially in Series A-C companies. ·      Experience with AI/ML companies or products. ·      Existing network in the enterprise software ecosystem. ·      Experience with US enterprise sales cycles  About us We’re Faclon Labs – a high-growth, deep-tech startup on a mission to make infrastructure and utilities smarter using IoT and SaaS. Sounds heavy? That’s because we do heavy lifting — in tech, in thinking, and in creating real-world impact. We’re not your average startup. We don’t do corporate fluff. We do ownership, fast iterations, and big ideas . If you're looking for ping-pong tables, we're still saving up. But if you want to shape the soul of the company while it's being built- this is the place