Deputy Manager- Process Excellence/Quality Assurance
3 weeks ago
At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens when people come together and take action. And were absolutely committed to building a culture where our people can do just that.
We have an exciting opportunity for you to join our team as
Deputy Manager Process Excellence . Reporting to the
Associate Director , this full-time and permanent position is based in
Mumbai, India
and offers regional coverage, allowing you to make a significant impact to our
Process Excellence & Quality Assessments team in India Centre of Excellence (CoE)
and its growth.
Key Responsibilities
Conduct quality reviews of deliverables and processes of various departments and identify areas of improvement. This would include review of financials, payroll, payments, billing, and other transaction processing functionsReport quality errors in the deliverables and deviations from SOPs/client engagement terms and recommend remediesDocument quality assurance activities and ensure that they are archived in the Quality Assurance (QA) records. Prepare case studies for complex reviewsFollow up on quality reviews done and report on compliance with the QA recommendationsEvaluate opportunities and provide suggestions for standardization of output across teams and locations and support cross functional, cross-country standardisation and improvementsSupport quality implementation interventions in conjunction with the Operational Excellence leadership and the Operations teamsConduct trainings for the Operations teams as requiredIdentify and train Quality resources within respective processes where applicable
Key Requirements
Attributes/Technical SkillsStrong accounting concepts and ability to review financials and identify accounting issuesKeen attention to detailExcellent data collection and analysis skillsMust have multi-tasking abilities, integrity, and honestyProficient in the use of MS Office, including Word, Excel, PowerPoint & OutlookAbility to manage change sensitively and in a collaborative mannerGood communication skills, organizational skills, willing to undertake new tasksSelf-driven and highly motivated individual, solution oriented and able to work independently
Relevant Experience
Essential:Incumbent must have 4 to 6 years of experience of working in an accounting function as a reviewer of accounts/financial statements
Desirable:Experience of working in Quality Assurance or Internal Audit functions will be preferredExperience of working in a Shared Service Centre/KPO will be an added advantage
Education and Professional Qualification
Essential:Chartered Accountant (CA) / CA Finalist
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mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
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Deputy Manager- Process Excellence/quality Assurance
19 hours ago
Mumbai, Maharashtra, India Vistra Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress.We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
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mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
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Deputy Manager- Process Excellence/Quality Assurance
16 hours ago
Mumbai, Maharashtra, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
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Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
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Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
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Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
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mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction. But progress only...
-
Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction. But progress only...
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Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
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Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction. But progress only...
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