Deputy Manager- Process Excellence/Quality Assurance
4 weeks ago
At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.
But progress only happens when people come together and take action. And were absolutely committed to building a culture where our people can do just that.
We have an exciting opportunity for you to join our team as Deputy Manager Process Excellence . Reporting to the Associate Director , this full-time and permanent position is based in Mumbai, India and offers regional coverage, allowing you to make a significant impact to our Process Excellence & Quality Assessments team in India Centre of Excellence (CoE) and its growth.
Key Responsibilities
Conduct quality reviews of deliverables and processes of various departments and identify areas of improvement. This would include review of financials, payroll, payments, billing, and other transaction processing functions
Report quality errors in the deliverables and deviations from SOPs/client engagement terms and recommend remedies
Document quality assurance activities and ensure that they are archived in the Quality Assurance (QA) records. Prepare case studies for complex reviews
Follow up on quality reviews done and report on compliance with the QA recommendations
Evaluate opportunities and provide suggestions for standardization of output across teams and locations and support cross functional, cross-country standardisation and improvements
Support quality implementation interventions in conjunction with the Operational Excellence leadership and the Operations teams
Conduct trainings for the Operations teams as required
Identify and train Quality resources within respective processes where applicable
Key Requirements
Attributes/Technical Skills
Strong accounting concepts and ability to review financials and identify accounting issues
Keen attention to detail
Excellent data collection and analysis skills
Must have multi-tasking abilities, integrity, and honesty
Proficient in the use of MS Office, including Word, Excel, PowerPoint & Outlook
Ability to manage change sensitively and in a collaborative manner
Good communication skills, organizational skills, willing to undertake new tasks
Self-driven and highly motivated individual, solution oriented and able to work independently
Relevant Experience
Essential:
Incumbent must have 4 to 6 years of experience of working in an accounting function as a reviewer of accounts/financial statements
Desirable:
Experience of working in Quality Assurance or Internal Audit functions will be preferred
Experience of working in a Shared Service Centre/KPO will be an added advantage
Education and Professional Qualification
Essential:
Chartered Accountant (CA) / CA Finalist
-
Deputy Manager- Process Excellence/quality Assurance
19 hours ago
Mumbai, Maharashtra, India Vistra Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress.We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
-
Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
-
Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
-
Deputy Manager- Process Excellence/Quality Assurance
16 hours ago
Mumbai, Maharashtra, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
-
Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
-
Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
-
Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
-
mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction. But progress only...
-
Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction. But progress only...
-
Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction.But progress only happens...
-
Quality Assurance
3 weeks ago
Mumbai, India VISTRA Full timeIts never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction. But progress only...
-
Quality Assurance Manager
24 hours ago
Mumbai, Maharashtra, India Leuwint Technologies Full timeJob Description : We are seeking an experienced QA Manager to lead our quality assurance team. The ideal candidate will have a strong background in software testing methodologies, quality assurance processes, and team management. As a QA Manager, you will be responsible for ensuring the quality and reliability of our products through effective testing...
-
Quality Assurance
2 weeks ago
Mumbai, India Equifax Full timeEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. **Synopsis of the role** As a Quality Assurance specialist, it is required to ensure that a company's products meet industry standards. It aims...
-
Quality Assurance Manager
18 hours ago
Mumbai, Maharashtra, India Eduvanz Full timeGreetings from [Company Name]!As the Customer Service Quality Assurance Manager, your main objective will be to ensure a consistent high level of support quality within the team. It will be your duty to guarantee that customers receive top-notch services regardless of the agent they interact with or the support channel they use.Main...
-
Quality Assurance
1 day ago
Mumbai, Maharashtra, India Equifax Full timeEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Synopsis of the roleAs a Quality Assurance specialist, it is required to ensure that a company's products meet industry standards. It aims to...
-
Navi Mumbai, India Holcim Full timeWe at Holcim GHBS (a business shared services center of a Swiss MNC - Holcim) have an opportunity as a Process Excellence Lead. Know us: Holcim GHBS Website - Know us better - Holcim Website - The Process Excellence Lead will lead continuous improvement opportunities for Global Hub Business Services. The individual will be responsible for...
-
Navi Mumbai, India Holcim Full timeWe at Holcim GHBS (a business shared services center of a Swiss MNC - Holcim) have an opportunity as a Process Excellence Lead. Know us: Holcim GHBS Website - Know us better - Holcim Website - The Process Excellence Lead will lead continuous improvement opportunities for Global Hub Business Services. The individual will be responsible for...
-
navi mumbai, India Holcim Full timeWe at Holcim GHBS (a business shared services center of a Swiss MNC - Holcim) have an opportunity as a Process Excellence Lead. Know us: Holcim GHBS Website - Know us better - Holcim Website - The Process Excellence Lead will lead continuous improvement opportunities for Global Hub Business Services. The individual will be responsible...
-
navi mumbai, India Holcim Full timeWe at Holcim GHBS (a business shared services center of a Swiss MNC - Holcim) have an opportunity as a Process Excellence Lead. Know us: Holcim GHBS Website - Know us better - Holcim Website - The Process Excellence Lead will lead continuous improvement opportunities for Global Hub Business Services. The individual will be responsible...
-
Navi Mumbai, Maharashtra, India Holcim Full timeWe at Holcim GHBS (a business shared services center of a Swiss MNC - Holcim) have an opportunity as a Process Excellence Lead. Know us: Holcim GHBS Website - Know us better - Holcim Website - The Process Excellence Lead will lead continuous improvement opportunities for Global Hub Business Services. The individual will be responsible for performing...
