Admission Counsellor

3 weeks ago

Navi Mumbai, India Jio Institute Full time

KEY ACCOUNTABILITIES:

Description

  • Counsel prospective students and their parents/guardians about academic programs, admission criteria, eligibility, and career prospects.
  • Assist students in selecting appropriate courses or programs based on their interests, qualifications, and career goals.
  • Guide applicants through the admission process including application submission, document verification, entrance exams (if applicable), and fee payment.
  • Coordinate and schedule campus visits, sample a class, and admission counselling sessions (Online & Offline).
  • Maintain regular communication with prospective students via phone, email, SMS, and in-person meetings.
  • Follow up with leads generated from marketing campaigns, education fairs, and online inquiries to convert prospects into applicants.
  • Maintain accurate records of all student interactions, applications, and admission status in the institutes CRM or admission management system.
  • Participate in education fairs, seminars, school visits, and other outreach events.
  • Arrange campus tours for prospective applicants, family, guest who visit institutes for various other purposes.
  • Support other Institutional activities throughout the year.

QUALIFICATIONS, EXPERIENCE, COMPENSATION & SKILLS:

Minimum Qualifications:

Candidates should have done Graduation with a good academic record.

Minimum Experience:

About 2 to 5 years experience in, admissions counselling, student recruitment, or related fields preferably in the education sector.

Job-Specific Knowledge & Skills:

  • Excellent interpersonal and communication skills (verbal and written)
  • Proficiency in CRM software, MS Office, and basic data management
  • Ability to handle a high volume of calls efficiently.
  • Ability to handle multiple tasks and work under pressure with deadlines.

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