Sales Customer Service Manager

1 month ago


india ACME - MEP Full time

Join Our Team as a AMC Sales Manager -CS


Company: ACME MEP Services

Location: Kurla, Mumbai


Key Responsibilities:

  • Develop and implement strategies of service sales plans to maximize revenue from AMC sales, identify and generate casual repair jobs & spare part sales within the HVAC service & internal projects segment.
  • Oversee the entire lifecycle of AMC contracts, and generate new inquiries for AMC business growth.
  • Ensuring renewals of AMC business and review the lost customers – strive to gain back the lost customers.
  • Monitor billing & receivable of all above business by timely collection.
  • Generate retro-fit jobs / Casual sales services. Spare part business and ensure spontaneous growth.
  • Collaborate with the customer service team to streamline processes and deliver timely and effective support to AMC contract holders.
  • Prepare regular service sales reports, forecasts, and performance metrics to track progress against targets and objectives.


Qualifications and Skills:

  • Bachelor's degree / Diploma in Mechanical, Business Administration, Sales, Marketing, or a related field; MBA preferred.
  • Proven experience (5+ years) in AMC Sales, with a focus on HVAC products or services sales.
  • Strong knowledge of HVAC systems, maintenance practices, and industry standards.
  • Excellent communication, negotiation, and interpersonal skills.


As an AMC Sales Manager in our Customer Service Department, you will have the opportunity to make a meaningful impact on our business and shape the future of our sales initiatives. We offer competitive compensation, comprehensive benefits, and ongoing opportunities for professional development and advancement.



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