Help Desk Technician

Company DescriptionWelcome to KisanKonnect- Aapka Apna Farmers Market, a sustainable agriculture platform based in Thane, focusing on traceability, regenerative farming, convenience, quality, and an offline experience. Our mission is to bridge conscious consumers and responsible farmers for a transparent agricultural ecosystem.Role DescriptionThis is a...

Role: IT Help Desk Specialist Level 2Work Location:Thane, MaharashtraTotal Experience:3+yearsShift:US Shift Hours & Rotational ShiftWe are seeking an experiencedHelp Desk Specialist Level 2to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices acrossWindows,...

Role: IT Help Desk Specialist Level 2 Work Location:Thane, Maharashtra Total Experience:3+years Shift:US Shift Hours & Rotational Shift We are seeking an experiencedHelp Desk Specialist Level 2to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices...

Job Summary:Primary ResponsibilitiesRespond to customer inquiries, diagnose issues, and resolve support queries via various communication channels.Maintain high response rates and resolution times as defined by Service Level Objectives (SLO).Ensure excellent customer satisfaction scores and adhere to quality standards in most cases.Utilize existing knowledge...

Position: Associate-HelpdeskJob Location: Pune, India (Hybrid)Shift Time- Rotational Shifts including night shifts.About Sakon:Sakon (www.sakon.com) simplifies how businesses around the world Understand, Manage and Transform their Communications and Cloud Ecosystems.One of the world's top Saa S companies in our markets, Sakon is a leader in managing...

Key Responsibilities:Act as the first line of support for IT-related issues via phone, email, or ticketing system.Perform remote troubleshooting using diagnostic techniques and targeted questions.Escalate unresolved issues to higher-level support teams.Maintain accurate records of issues and resolutions in the service desk system.Provide timely updates to...

Key Responsibilities: Act as the first line of support for IT-related issues via phone, email, or ticketing system. Perform remote troubleshooting using diagnostic techniques and targeted questions. Escalate unresolved issues to higher-level support teams. Maintain accurate records of issues and resolutions in the service desk system. Provide timely updates...

Customer Support Role">We are seeking a highly skilled and dedicated individual to fill the position of Customer Support Executive. In this role, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction.The ideal candidate will possess excellent communication skills, both written and verbal, and have...

At the forefront of innovative solutions, we empower individuals to take control of their professional treatments in the comfort of their own homes.The role of Customer Support Representative is pivotal in handling customer inquiries, providing seamless online support, and ensuring unparalleled customer satisfaction. This entails resolving issues, following...

Junior Technical Support RoleWe are seeking a detail-oriented and motivated professional to fill this Junior Technical Support position.The ideal candidate will possess excellent communication skills, a fundamental understanding of networking technologies, and the ability to thrive in a dynamic work environment.Key Responsibilities:Resolve customer issues...