IT Support Engineer
1 month ago
Work Location - Gurugram
Job Type - Fulltime
Shifts - 5 days working, 24*7 Operations, Flexibility to support in US & UK shift
CTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview ( Please do not apply if your Salary expectation is more than the range mentioned here )
Must Have Skills - Excellent verbal and written English Communication
About the Company
At Intellitech IQ Consultancy , we cultivate innovation and pursue excellence together. As a member of the Intellitech IQ Family, you'll have the empowerment to make a difference and become part of a vibrant team that values creativity, supports your professional growth, and promotes collaboration. With our expanding technology portfolio and global team, we are experiencing rapid growth, and we invite you to grow alongside us during this exciting period.
Intellitech IQ Consultancy is providing IT services to multinational companies throughout the globe. Currently, we are recruiting for multiple IT support roles for our clients located all around the Globe.
Role Description
The IT Global Service Desk is responsible for providing technical assistance to our clients, including diagnosis and resolution of IT issues, as well as ensuring seamless operation of their computer systems and IT services.
This position is for the role of IT Support Engineer for a renowned MNC . IT Voice Support Engineer will provide desktop/laptop/software support and assistance related to any Software/Hardware issues to the users, resolve the issues logged in the ITSM tools like ServiceNow, escalate issues to the next level as and when required and provide exceptional customer service to the users via different channels like in-person/remotely/call/chat etc.
Educational Qualifications
Bachelor's degree (B.Tech, B.E., MCA, BCA, BSc. etc..) in Computer Science or any related field
Technical Skills
6 months to 2 years of experience in Voice support (Freshers may work out if they have exceptional english skills)
Knowledge of Windows /Mac operating systems
Knowledge of basic applications like MS Office Suite, O365, Active Directory concepts etc..
Knowledge to install/uninstall software applications on Laptop/Desktop devices
Knowledge of L1 support protocols
Excellent Troubleshooting skills
Knowledge of any ticketing tools will be an added advantage
Knowledge of network protocols and configuration is a plus
Analytical & Behavioural Skills
Ability to multitask while maintaining attention to detail and meeting deadlines
Good interpersonal skills handling internal and externals customers.
Excellent problem-solving and analytical skills
Strong written and verbal communication skills in English
Ability to work in a team environment
-
Knox Support
3 weeks ago
Gurgaon, India Quess IT Staffing Full time**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...
-
Support Engineer, SFT
1 month ago
Gurgaon, Haryana, India Amazon Full timeJOB DESCRIPTIONAmazon India is seeking world class Support Engineers for their EasyShip Development team located in Gurgaon. The ideal candidate is expected to provide quality first-tier systems and event management for the global technical operations of various customer facing systems. He/she will have experience working in a busy online operations...
-
Support Engineer, SFT
1 week ago
Gurgaon, Haryana, India Amazon Full timeJOB DESCRIPTIONAmazon India is seeking world class Support Engineers for their EasyShip Development team located in Gurgaon. The ideal candidate is expected to provide quality first-tier systems and event management for the global technical operations of various customer facing systems. He/she will have experience working in a busy online operations...
-
Technical Support Engineer
1 week ago
Gurgaon, Haryana, India Think Future Technologies Pvt Ltd Full timeApply for Technical Support Engineer, Career Progress Consultants in Gurgaon for 3 - 6 Year of Experience on
-
Technical Support Engineer
1 week ago
Gurgaon, Haryana, India Think Future Technologies Pvt Ltd Full timeApply for Technical Support Engineer, Career Progress Consultants in Gurgaon for 3 - 6 Year of Experience on
-
Technical Support Engineer
1 week ago
Gurgaon, India Think Future Technologies Pvt Ltd Full timeApply for Technical Support Engineer, Career Progress Consultants in Gurgaon for 3 - 6 Year of Experience on TimesJobs.com.
-
Technical Support Engineer
1 week ago
Gurgaon, India Think Future Technologies Pvt Ltd Full timeApply for Technical Support Engineer, Career Progress Consultants in Gurgaon for 3 - 6 Year of Experience on TimesJobs.com.
-
Desktop Support Engineer
3 weeks ago
Gurgaon, India ThoughtSol Infotech Pvt. Ltd Full timeJob description We are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization‘s desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...
-
Desktop Support Engineer
1 month ago
gurgaon, India ThoughtSol Infotech Pvt. Ltd Full timeJob descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...
-
Desktop Support Engineer
1 week ago
gurgaon, India ThoughtSol Infotech Pvt. Ltd Full timeJob descriptionWe are seeking skilled Desktop Support Engineers to provide technical assistance and support for our organization's desktop computing environment. The successful candidate will be responsible for resolving hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of desktop services for...
-
Senior Support Services Engineer
4 weeks ago
Gurgaon, Haryana, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Senior Support Services Engineer
1 week ago
Gurgaon, Haryana, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Product Support Engineer
3 weeks ago
Gurgaon, India MakeMyTrip Full timeAbout the Opportunity: Role: Product Support Engineer Level: Senior Executive/ Assistant Manager Location: Gurgaon Reporting to: Senior Manager - Product Management About the function: MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s...
-
Product Support Engineer
1 month ago
gurgaon, India MakeMyTrip Full timeAbout the Opportunity:Role: Product Support EngineerLevel: Senior Executive/ Assistant ManagerLocation: GurgaonReporting to: Senior Manager - Product ManagementAbout the function:MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s structure to...
-
Product Support Engineer
1 week ago
gurgaon, India MakeMyTrip Full timeAbout the Opportunity:Role: Product Support EngineerLevel: Senior Executive/ Assistant ManagerLocation: GurgaonReporting to: Senior Manager - Product ManagementAbout the function:MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s structure to...
-
Senior Support Services Engineer
4 weeks ago
Gurgaon, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
-
Senior Support Services Engineer
1 week ago
Gurgaon, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
-
Principal Technical Support Engineer
3 weeks ago
Gurgaon, Haryana, India Avaya Full timeAbout AvayaBusinesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power...
-
Principal Technical Support Engineer
1 week ago
Gurgaon, Haryana, India Avaya Full timeAbout AvayaBusinesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power...
-
Senior Network Support Engineer
1 week ago
gurgaon, India Jobstronaut Full timeThe client is looking to hire a Senior Network Support Engineer for their team at Gurgaon.Shift Timings : US ShiftsResponsibilities:• Support all of client's Network and OS product lines to diagnose and tackle various network-related and product-related issues reported by customers.• Provide support on customer cases with full accountability on...