Chief Business Development Officer

3 weeks ago


Gurugram, India Radical Minds Technologies Pvt. Ltd. Full time

EVP – Business Development (International Market) / Chief Business Development Officer – International Market

Location:
 Gurgaon, India (Full-time, office-based role – not remote/WFH)

Reporting To:
 Chief Global Growth Officer, and directly to the 
Founder & Co-Founder (Radical Minds Technologies & RMT Engineering)

Industry:
 BPO, Contact Center, Technology (AI/ML, Conversational AI, Contact Center Suite)

About Us

Radical Minds Technologies Pvt. Ltd. (
/
) is a leading 
BPO and contact center organization
 operating since 2010, serving 
100+ clients
 across 
Travel, Hospitality, Aviation, Logistics, BFSI, Healthcare, Crypto, PSU/Govt. and more
. With 
90% of our business today from India
, we are aggressively expanding into 
international markets
 (US, UK, Europe, Middle East, and Australia).

RMT Engineering Pvt. Ltd. (
) is our 
IT & AI/ML products and services arm
, offering 8+ cutting-edge AI/ML based solutions including 
Voicebots, Chatbots, Conversational AI, Agent Assist, Dialer Suite, QMS, Contact Center Technology, and IT services
.

Together, we deliver a 
powerful combination of Technology + BPO services
, making us a 
unique, full-stack partner for global enterprises
.

Role Overview

We are seeking a 
highly seasoned international sales leader
 with a 
minimum of 22 years of professional experience
, out of which 
at least 16 years must be in BPO/ITES business development
. The ideal candidate will have spent the last 10+ years or more in 
international client acquisition for BPO outsourcing
, securing enterprise clients from 
US, UK, Europe, Middle East, and Australia
.

This is a 
hands-on, leadership-driven role
 where the individual must be capable of 
independently generating and closing deals
, while also leveraging support from 
US/UK-based sales leaders, Rainmaker partners, digital marketing, and demand-generation teams
.

Key Responsibilities / Targets

  • Develop and execute the 
    international sales strategy
     for both 
    BPO (Radical Minds)
     and 
    Technology/IT services (RMT Engineering)
    .
  • Acquire 
    new enterprise clients
     across 
    US, UK, Europe, Middle East, and Australia
    .
  • Deliver a 
    minimum 50% of new business from the US market
    ; balance from other regions.
  • Own the 
    end-to-end sales cycle
    : prospecting, presentations, proposals, commercials, and closure.
  • Work in close coordination with the 
    Vice President – Sales based out of the US
    , leveraging him for 
    local client meetings and relationship building
    , while leading strategy, client engagement, and closures from India.
  • Travel internationally when required for 
    strategic pursuits, closures, or client summits
    ; leverage founders and senior CXOs (CBO, COO, CTO, CSO) for high-stakes closings.

Revenue Accountability:

  • Independently achieve 
    $5–7 million ACV
     via direct network and sales efforts within 12 months from the date of joining (Year 1).
  • With structured support (Rainmakers, digital marketing, demand-gen), scale to 
    $12–15 million ACV in Year 1
    .
  • Represent Radical Minds & RMT Engineering at 
    international forums and leadership events
    .

Ideal Candidate Profile

  • 22+ years of total experience
    , with 
    minimum 16 years in BPO/ITES business development
    .
  • At least 
    10+ years of proven success in acquiring international BPO clients
     (not domestic-only).
  • Strong CXO-level connects across 
    US, UK, Europe, Middle East, and Australia
    .
  • Track record of 
    closing large enterprise outsourcing contracts
     with measurable revenue impact.
  • Excellent 
    Excel and PowerPoint skills
     – must be able to prepare detailed presentations and financial models independently.
  • Self-starter, disciplined, independent closer
     – able to run the show end-to-end, while collaborating with US-based VP Sales and global CXOs for support as needed.
  • Valid 
    US visa
     will be a significant advantage.
  • A leader who thrives in a 
    structured, disciplined environment
    , prefers starting the day early at the office, and drives performance through consistency and high energy.
  • Entrepreneurial mindset – open to 
    profit sharing / equity participation
     for a long-term association.

What We Offer

  • Direct reporting to the 
    Founder & Co-Founder
     – a seat at the strategic leadership table.
  • Attractive 
    profit-sharing and revenue-linked incentives
     (beyond base compensation).
  • Long-term 
    equity participation
     for the right candidate.
  • Opportunity to lead the 
    international expansion of a high-growth BPO + Technology powerhouse
    .

Interested candidates can apply via LinkedIn or write to 



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