Technical Support Engineer

7 days ago

Agra, India NGMB Payments Full time

Job Title: Technical Support Executive / Engineer

Department: IT / Customer Support

Location: (Specify Location)

Reports To: Technical Support Manager


Job Purpose:

To provide technical assistance, troubleshooting, and support to customers or internal users by resolving software, hardware, and network-related issues, ensuring smooth operations and customer satisfaction.


Key Responsibilities:

· Respond to customer queries via phone, email, chat, or ticketing system.

· Diagnose and troubleshoot hardware, software, and network problems.

· Install, configure, and upgrade software applications and systems.

· Guide users through step-by-step solutions for technical issues.

· Escalate unresolved issues to higher-level support or development teams.

· Document technical issues, resolutions, and maintain knowledge base articles.

· Monitor system performance, alerts, and ensure timely resolution.

· Provide remote or onsite support as required.

· Assist in software testing, patch updates, and system maintenance.

· Ensure high levels of customer satisfaction through prompt and professional service.


Key Skills & Competencies:

· Strong knowledge of operating systems (Windows, Linux, macOS).

· Understanding of networking concepts (LAN, WAN, DNS, VPN, firewalls).

· Familiarity with CRM, ticketing systems, or helpdesk tools.

· Good problem-solving and analytical skills.

· Excellent communication and interpersonal skills.

· Ability to work under pressure and meet deadlines.

· Customer-centric and patient in handling queries.

Qualifications & Experience:

· Bachelor's degree / Diploma in Computer Science, IT, or related field.

· 1–3 years of experience in technical support/helpdesk (fresher roles also available).

· Relevant certifications (CompTIA A+, CCNA, ITIL, Microsoft, etc.) are a plus. Interested Candidate kindly share the Resume on or contact

  • Technical Support Engineer

    2 weeks ago

    Agra, Uttar Pradesh, India Total CollectR Virtual Collector & Debt Negotiator Full time

    At Total CollectR, we're reshaping the collections industry with AI-driven technology that helps lenders, agencies and medical providers recover past-due balances more efficiently and compliantly. We're a fast-growing SaaS startup where innovation, ownership, and impact matter every day.We're looking for a Technical Support & Sales Engineer to join our sales...

  • Technical Support Specialist

    2 weeks ago

    Agra, Uttar Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Technical Support SpecialistWe are seeking skilled technical support specialists to join our team.Key Responsibilities:Provide level 2 and level 3 technical support, resolving complex issues efficiently.Collaborate with other teams to identify and resolve technical problems.Prioritize support tickets, ensuring timely resolution of customer...

  • Senior Technical Support Specialist

    2 weeks ago

    Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 17,00,000 - ₹ 21,00,000

    Are you ready to kick-start your career in technical support?Job Role and ResponsibilitiesYou will be the first point of contact for customers requiring post-sales technical assistance.Your role will involve working closely with customers to understand their technical requirements and provide solutions to complex problems.You will need to analyze situations,...

  • Project Technical Support II

    7 days ago

    Agra, India E Solutions Full time

    Hello Candidates, We are hiring for the Positions of Project Technical Support II for Agra Location. Government Project Post Name :- Project Technical Support II Number of Vacancy : - 03Age Limit :- 30 yrs Essential Qualifications :- 10th + Diploma (MLT/DMLT / ITI or equivalent) + two Years experience in relevant subject / field. Or Three years Graduate...

  • Customer Service Representative

    2 weeks ago

    Agra, Uttar Pradesh, India beBeetechnical Full time ₹ 6,00,000 - ₹ 12,00,000

    Remote Technical Support RoleWe are seeking a skilled Technical Support Specialist to join our team.

  • Technical Desktop Support Expert

    2 weeks ago

    Agra, Uttar Pradesh, India beBeeWindows Full time ₹ 10,00,000 - ₹ 15,00,000

    Desktop Support Specialist Job DescriptionAbout People Prime Worldwide guides customers to achieve outcomes that benefit both business and society by unlocking the value of their data and applications.This role requires a technical specialist to provide round-the-clock support for desktops, laptops, and peripherals. The ideal candidate will have 3+ years of...

  • Highly Skilled Technical Support Professional Wanted

    2 weeks ago

    Agra, Uttar Pradesh, India beBeeTroubleshooting Full time ₹ 8,00,000 - ₹ 15,00,000

    Technical Support Role OverviewThis is a highly sought-after position in our organization, where you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Respond to support requests and provide timely solutionsDiagnose issues and troubleshoot technical problemsDocument issues and resolutions, contributing to...

  • Technical Unix Expert

    2 weeks ago

    Agra, Uttar Pradesh, India beBeeUnixSupport Full time US$ 90,000 - US$ 1,20,000

    Role: Unix Support - L2/L3 for Banking EnvironmentJob Summary:We are seeking a skilled Unix Support Engineer to provide high-quality technical assistance and ensure the smooth operation of Unix systems in a mission-critical banking environment.Key Responsibilities:Provide level 2 or 3 support for Unix, guaranteeing optimal performance, security, and...

  • Technical Operations Specialist

    2 weeks ago

    Agra, Uttar Pradesh, India beBeeProgram Full time ₹ 10,00,000 - ₹ 20,00,000

    About Us:We are pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI solutions.Our mission is to transform applications through intelligent, autonomous systems that drive unparalleled efficiency and growth.We are building a world where AI and human intelligence collaborate seamlessly to achieve extraordinary...

  • Technical Program Manager Intern

    2 weeks ago

    Agra, Uttar Pradesh, India SuperAGI Full time

    About SuperAGI:SuperAGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products. Our mission is to transform the future of applications through intelligent, autonomous solutions that drive unparalleled efficiency and growth. We are building a world where AI and human intelligence collaborate...