Key Account Manager_ Enterprise

2 weeks ago


Delhi, India Airtel Business Full time

Purpose of the Job:-Responsible for end-to-end telecom & connectivity needs of aset of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.DeliverablesBuild strategic relationship with key decision makers in the accounts Middle and Senior management, including CXOsDriving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenueAugment solution selling, and drive new product penetration in emerging marketsCo-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn controlMajor Challenges:To work in alignment with processes on Data and VoiceTo work on retention of existing revenue as well and grow new products.Account Penetration & Product PenetrationDemonstrate (Key competencies)· Commercial Acumen· New Age Consultative Selling· Customer Service Orientation· Key Account Planning & Management· Executive Presence – ability to handle CXO discussions· Enterprise/ Carrier Product Knowledge· Negotiation skills· Ability to devise creative ideas to attract the target customer’s attention· Regular Follow –upEducational Level Must have:· MBA or equivalent Preferred:· B. Tech. + MBAWorking Experience Preferred:· B2B Sales Experience in Telecom/ Technology domain



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