Accounts Receivable Analyst

3 months ago


Noida, India Innovation Technology By Design Full time

Position Summary


The Accounts Receivable Collections Analyst reports to the Manager, AR and oversees collections for assigned accounts, resolving overdue invoices through research, negotiation, and communication. With a customer service-oriented approach, this role establishes reasonable payment terms, manage portfolios, and ensure compliance with state and federal collection laws. This role also involves proactive monitoring, liaison with internal departments and clients, as well as providing reports to management. Additionally, the Accounts Receivable Collections Analyst will maintain confidentiality, alert partners about anomalies, and participate in special projects to optimize accounts receivable processes.


Education and Qualifications


5+ years of demonstrated experience with B2B collections and reconciliation.

Experience working with an ERP, NetSuite highly preferred.

Proficient in Microsoft Office Suite or related software as well as other accounting software programs

Previous experience within the telecommunication industry preferred.

Knowledge of State and Federal Collection laws.

Knowledge of general accounting and financial best practices

General understanding of terminology and processes within the telecommunications industry.

General understanding of cash application and collections and standards of record keeping.

Excellent verbal and written communication skills.

Strong customer service and interpersonal skills.

Working knowledge of critical thinking, judgement, and analytical problem-solving skills.

Ability to work independently and in a fast-paced environment.

Ability to anticipate work needs and interact professionally with customers


Responsibilities


  • Responsible for all aspects of collections on assigned accounts.
  • Research and reconciliation of open AR to identify and resolve past due of invoices.
  • Negotiate payment arrangements.
  • Participate in special projects.
  • Contact business customers to discuss outstanding invoices.
  • Set up reasonable payment terms to reduce assigned portfolio.
  • Successful track record in setting up reasonable payment terms and getting results.
  • Facilitate any missing information and\or procedures that affect payment.
  • Acts as a liaison between the client and with other departments regarding past-due accounts.
  • Manage assigned commercial and consumer portfolio.
  • Proactively monitor of accounts and address a variety of issues that can cause payment delays.
  • Send an aging report to the customers for review on courtesy emails, letters for feedback and payment status.
  • Make collection calls as well as proactive calls to the customer to ensure all documents are received and in order.
  • Refers accounts that need to be placed for collections in a third party to management.
  • Run reports and maintain spreadsheets as directed by the manager.
  • Assist as needed with other projects.
  • Maintains a level of confidentiality with internal and external personnel.
  • Be prepared to present customer status and payment information to upper management when require



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