Solutions Manager

2 days ago

bangalore, India Twixor Full time

Role: Solution Manager

Job Description:

As a Solutions Head, you will interpret and translate client requirements/demands into solutions that can be pre-configured, on our next generation platforms (Twixor AIM & Twixor Compute). You will drive technical strategy for vertical solutions that will be conceived and pre-built on our platform and provide strategic insights to our team and act as the trusted advisor for our customers and drive deep technical engagement. We are looking for someone with extensive experience in SAAS, with working experience on converting whitespaces into industry specific solutions that drives AI driven conversational platform adoption.

Job Responsibilities:

Conceive, Model, Design and Architect end to end solutions that could drive faster offtake of our platform (Twixor AIM & Twixor Compute).

Visualize UI/UX and end user experience for conceived solutions

Analyse market demand and revenue potential for solutions conceived

Aligning solution architecture (including a statement of work, schedules, and other contractual documents) with final terms and conditions

Provide architectural guidance

Working closely with product owners to help gather and refine requirements for upcoming product features

Propel discussions with senior technical and management personnel within customers and driving value creation and shaping technical solutions as per the needs

Keep abreast of sales trends to increase credibility in the industry and gather market insights, product feedback and frequently update the product teams on the new requirements

Requirements:

3+ years of experience in conceiving and defining industry specific vertical solution, preferably in a SAAS platform

Track record of design, implementation, or consulting experience in applications and infrastructures

Experience in implementation of security and data protection

Experience managing multiple services and modules with distributed and scalable systems

Pilot processes to directly influence the overall Product development and improve the way our customers use our solutions

Technical fluency, understanding and discussing architectural concepts and provide guidance for implementation strategies

Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

Drive existing and new product feature adoption

Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests

Desire to innovate

Strong attention to detail

Ability to communicate clearly and professionally, in writing and orally

Nice to Have: Experience working with product-based companies for international customers

Nice to Have: Prior experience working with growth stage companies

Location: Bangalore or Chennai, India

Notice Period: 30 days or Immediate


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