Telesales - Health Insurance

3 weeks ago

Gurugram, India Ziraya Business Solution Pvt limited Full time

Job Title: Insurance Telesales Executive

Location: Gurgaon, Sector 18 – Udyog Vihar
Job Type: Full-time
Department: Sales

Job Summary

We are hiring enthusiastic and customer-oriented Insurance Telesales Executives to join our growing team in Gurgaon (Udyog Vihar, Sec-18). The role involves connecting with potential customers over the phone, explaining insurance products (Health, Life, and General), and converting leads into successful policy sales. You will play a key role in helping clients choose the right insurance solutions while achieving sales targets and ensuring compliance with IRDAI guidelines.

Key Responsibilities

  • Make outbound calls to prospective and existing customers to promote insurance products.
  • Identify customer needs and recommend suitable health, life, or general insurance policies.
  • Clearly explain policy features, benefits, premiums, and terms in simple language.
  • Handle queries, objections, and concerns professionally to build customer trust.
  • Maintain accurate lead and sales records in CRM software.
  • Follow up with interested leads and close policy sales.
  • Achieve daily, weekly, and monthly sales targets.
  • Ensure compliance with IRDAI regulations and company standards.

Required Skills & Qualifications

  • Graduate/12th Pass with relevant experience in telesales or customer service (insurance preferred).
  • Strong communication and persuasion skills in English and Hindi.
  • Ability to explain insurance terms in a clear and customer-friendly manner.
  • Target-driven, confident, and able to handle rejections positively.
  • Basic computer knowledge (MS Office, CRM tools).

Key Performance Indicators (KPIs)

  • Number of outbound calls made daily.
  • Lead-to-policy conversion ratio.
  • Achievement of monthly sales targets.
  • Customer satisfaction score.

Salary & Benefits

  • Fixed salary + attractive incentives based on performance.
  • Training and certification support for insurance products.
  • Career growth opportunities in sales and business development.
  • Health insurance and other company benefits.

Job Type: Full-time

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Could you please share your Current CTC and Expected CTC?
  • Are you available to join immediately?
  • Do you have prior experience in Health Insurance Sales? (Yes/No) – Please apply only if your answer is Yes

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