Talent Acquisation Specialist

About Giggso Giggso is a US-based AIOps / MLOps platform dedicated to helping support teams significantly improve Mean Time To Detect (MTTD) and Mean Time To Resolve (MTTR) , while reducing operational costs and ensuring compliance. We automate operations using cutting-edge AI, ML, and Blockchain components to provide a secure governance system for businesses. Key Responsibilities As our Talent Acquisition Specialist, you will be pivotal in scaling our teams across India and the United States . A significant part of your role will involve navigating the complexities of US staffing and employment compliance. I. Global Full-Cycle Technical Recruiting (India & US) End-to-End Recruitment: Own the entire technical recruitment lifecycle for a variety of roles, including Software Engineers, DevOps, Data Scientists, Product Managers, and AI/ML Specialists , from initial job brief through offer negotiation and onboarding. Strategic Sourcing: Develop and execute multi-faceted, creative sourcing strategies (e.G., LinkedIn Recruiter, specialized job boards, industry events, social media, and internal referrals) to build a robust, diverse, and qualified candidate pipeline in both geographies. Exceptional Candidate Experience: Serve as an ambassador for Giggso, ensuring a positive, transparent, and highly engaging candidate experience that clearly reflects our unique startup culture and values. Stakeholder Partnership: Act as a trusted partner to hiring managers in India and the US, defining role requirements, setting recruitment expectations, and providing data-driven, timely updates on hiring progress. II. US Staffing & Employment Compliance US Employment Expertise: Maintain an up-to-date, in-depth understanding of US employment types (e.G., W2, 1099, C2C, Permanent Hire) and their associated legal, tax, and contractual restrictions/implications for both onshore and offshore hiring. Compliance Integration: Ensure all US-based recruitment processes and vendor engagements adhere strictly to relevant labor laws and compliance requirements. Contract Negotiation: Lead negotiations with candidates and US staffing vendors on employment contracts, rates, and benefits, ensuring legal compliance and alignment with Giggso’s compensation structure. III. Vendor Management & Staffing Operations Global Vendor Strategy: Identify, vet, and onboard external staffing agencies and third-party vendors, with a strong focus on those specializing in niche US and India IT talent . Performance & SLA Management: Establish and monitor clear Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for all vendors (e.G., quality of submissions, time-to-fill, interview-to-offer ratios). Report performance to stakeholders. Cost Control: Conduct detailed negotiations on placement fees, conversion rates, and contractual terms to ensure maximum cost-effectiveness and strict adherence to the recruitment budget. Process Optimization: Standardize and streamline the vendor submission and tracking process across both regions, maintaining a highly organized and auditable vendor management database/system. Qualifications & Skills Experience: 3+ years of progressive experience in end-to-end technical IT recruitment, ideally within a high-growth startup or fast-paced technology environment. US Staffing Mandate: Demonstrable, hands-on experience and a strong working knowledge of US staffing requirements , including different employment classifications (W2, 1099, C2C) and the related contractual and compliance nuances. Vendor Management: At least 1 year of direct experience managing, negotiating with, and evaluating the performance of external staffing/recruitment agencies. Communication & Influence: Exceptional verbal and written communication skills with the ability to build immediate rapport, influence stakeholders, and negotiate effectively across different cultural contexts. Education: Masters degree in Human Resources (Full-time program is mandatory).