Customer Support Executive

4 weeks ago

Mehsāna District, India Shree Additives Pharma and Food Pvt. Ltd. Full time

Company Description

Shree Additives (Pharma and Foods) Private Limited, based in Gandhinagar, Gujarat, is a leading manufacturer of food ingredients with almost three decades of experience. Our extensive product range includes seasonings, spices, chutneys, dairy ingredients, pastes, and texture systems, catering to the diverse taste preferences of India. Known for innovation and excellence, we deliver high-quality products through unique solutions and customizations while adhering to stringent food safety standards. For more information, visit

Role & Responsibility

1) Able to make Quotation, Performa Invoice, Sales order in SAP

2) Follow-up for new leads and track until not crack the business

3) Overseeing customer services process

4) Coordinate with customer, sales person and internal department

5) Effective communication with customer by mail and verbally

6) Resolving customer complaints brought to your attention.

7) Able to make MIS reports

8) Conducting customer survey and update the feedback

Skill:

  • Excellent interpersonal and written & oral communication  skills
  • Must have bachelor degree or done Master
  • Knowledge of CRM systems.
  • Computer skill
  • Minimum 2 year experience for customer service

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